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Activity Forums VEGAS Pro Picture is missing in Explorer Preview

  • Picture is missing in Explorer Preview

    Posted by John Perez on January 20, 2014 at 1:01 am

    I’m getting a blank green screen when I preview files from the explorer window. I can hear the audio, but there’s no picture. Also Shots are becoming orphans for no apparent reason. Any ideas how to fix this?

    As always thanks so much to you guys…Johnny In Orlando

    Nigel O’neill replied 12 years, 3 months ago 5 Members · 7 Replies
  • 7 Replies
  • Steve Rhoden

    January 20, 2014 at 1:15 am

    Were those files showing in the explorer without issues before,
    or are these entirely new files?

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-461-9019

  • Graham Bernard

    January 20, 2014 at 7:04 am

    And which BUILD of VP12 are you using? Actually, ARE you using VP12?

    G

    Video Content Creator and Potter
    PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
    Cameras: Canon XF300 + PowerShot SX50HS Bridge

  • John Rofrano

    January 20, 2014 at 1:45 pm

    [Steve Rhoden] “Were those files showing in the explorer without issues before, or are these entirely new files?”

    Yea, that’s an important question because if these are new files you may just be missing a codec but if these worked before and just stopped working, then it points to possible changes you’ve made to your PC lately which is much harder to solve.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Steve Rhoden

    January 20, 2014 at 7:41 pm

    Exactly why i asked John…If they are new, its a missing codec issue.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-461-9019

  • John Perez

    January 20, 2014 at 11:58 pm

    Yes, I was viewing these files in explorer window then the trouble started (if that’s what you mean by “new”.) I’m running V10

    As always thanks so much to you guys…Johnny In Orlando

  • John Perez

    January 21, 2014 at 12:12 am

    Also this: When I first open Vegas the explorer window is still open from the previous session. When I click on the files at this point they play perfectly fine, but when I load the project that’s when I get either a green screen or a black screen, both with sound intact. Anymore ideas?

    As always thanks so much to you guys…Johnny In Orlando

  • Nigel O’neill

    January 21, 2014 at 3:07 am

    When you are in Vegas’s explorer window and select a file, you can usually so the audio and video properties just beneath the window. Some like frame size 1920 x 1080 and you also see some audio information. If the video portion is blank it usually means Vegas does not have a CODEC to display it.

    What are these files you are trying to view? FRAPS? MP4/AVCHD? Have you ever been able to view these files in Vegas Explorer before? i.e. not Windows explorer.

    My system specs: Intel i7 970, 12GB RAM, ASUS P6T, Vegas Pro 12 (x64), Windows 7 x64 Ultimate, Vegas Production Assistant 1.0, VASST Ultimate S Pro 4.1, Neat Video Pro 2.6

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