PhotoJpeg footage in CS5 is all blue and magenta

[Walter Soyka]

[Corrado Carlevaro] “I just updated to After Effects CS5 (10.0.1.19) and when I import stock footage (from VideoCopilot, DigitalJuice etc.) which is .mov and PhotoJpeg, this is displayed in blue and magenta colors.”

There was a similar problem with ProRes 422 media, and the cause was a conflict with AJA’s codec.

If you happen to have an AJA card installed, try disabling its video preview, switching color depth to 16 or 32 bpc, or updating or uninstalling the AJA drivers.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Corrado Carlevaro]

Thank you for your (very) swift reply, and yes, I have an AJA card. I tried to disable video preview and to change color depth (inside After Effects, am I wrong?) but with no results. I’ll reinstall or update drivers as soon as I can.

Thank you again

Corrado Carlevaro

[Todd Kopriva]

We’re communicating with AJA about this now. The last I heard (earlier this week), they were intending to release new software to fix this issue. I’ll check and see when that is expected to be available.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Daniel Ramirez]

If you have AJA hardware installed, it’s possible that Photo-JPEG and ProRes footage(8bpc only) will be corrupted(looks pink and blue) in the latest update of AE. I’ve verified this problem with the Kona3 on two Mac machines.

As far as I know, there are no workarounds at this moment. AJA is aware of this issue and I expect a fix in the next public driver update.

Unfortunately; I am unable to get a time estimate on when that driver will be available. If I get new information, or the driver becomes available; I’ll make sure to reply to this thread.
Thanks,
Dan Ramirez
After Effects
QA Engineer

[Corrado Carlevaro]

Thank you everybody. That’s a forum!

Corrado Carlevaro

[Walter Soyka]

I just ran into this myself with some PhotoJPEG footage.

I have worked around it. I completely uninstalled my AJA 8.0 drivers, rebooted, installed old AJA 7.5.1 NDD drivers, rebooted, and now my PhotoJPEG footage looks normal again in AE CS5.

I’ve just done this a couple minutes ago, and I will report back if I run across any other problems.

Todd or Daniel, any news on updated AJA drivers?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Walter Soyka]

[Walter Soyka] “I’ve just done this a couple minutes ago, and I will report back if I run across any other problems.”

Never mind. The PhotoJPEG footage only sporadically works, and is sporadically pink and blue.

I’m off to transcode to ProRes.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Todd Kopriva]

> Todd or Daniel, any news on updated AJA drivers?

We’ve tested a driver from AJA that fixes the problem. Now it’s up to AJA to complete their testing and production. We don’t know (and couldn’t comment anyway) about AJA’s schedule.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
———————————————————————————————————

[Walter Soyka]

Thanks, Todd.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Emile Gorissen]

Maybe a usefull workaround.
Start your after effects with video preview off.
Your footage should be ok now.
Then turn the video preview on.
All will be ok.
You heve to do this each time when you restart after effects.
So put you video preview off before closing your after effects session.

Emile