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Activity Forums Adobe After Effects Phantom, burned-in image on blank composition

  • Phantom, burned-in image on blank composition

    Posted by Erika Bern on April 8, 2014 at 3:14 am

    Hello!

    So whenever I create a new composition in After Effects CC, an image I created from a previous project appears. It’s just defaulted into the blank scene. There is absolutely nothing in the composition or project. I’ve shut down After Effects and restarted my computer. What should I do?

    Thank you in advance!!
    Here’s a screenshot:

    Todd Kopriva replied 12 years, 4 months ago 3 Members · 4 Replies
  • 4 Replies
  • Brian Charles

    April 8, 2014 at 3:30 pm

    Purge the Image Cache and Disk Cache.

    Edit>Purge>All Memory & Disk Cache

  • Erika Bern

    April 8, 2014 at 4:42 pm

    Yep. That worked. Thank you!!

  • Brian Charles

    April 8, 2014 at 7:05 pm

    This may be of interest to you, a video about memory and disk caching.

    https://www.video2brain.com/en/lessons/ram-and-disk-caching

  • Todd Kopriva

    April 18, 2014 at 1:50 am

    If this ever occurs again, please submit a detailed bug report here:
    https://adobe.ly/ReportBug

    I’ve been having a hard time reproducing this bug, though this is the third time that I’ve seen a forum post about it.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects quality engineering
    After Effects team blog
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