- September 26, 2017 at 7:32 pm
I’m trying to transfer video files from my NX Cam hard Drive to a PC. I have the USB cable connected, camera USB connection switched on but my PC doesn’t see it on the USB connection I’m plugged into. It says ” please insert disk into drive” I have ” Content Management Utility” installed but I get the same result. Sony tech support can’t help. What am I not doing?
- September 26, 2017 at 8:23 pm
Try to capture the footage without using the camera.
If you have an sd card in the camera, remove it and plug it into your computer or an sd card reader connected to your computer.
If you are using the NXCAM storage device, remove it from the camera and then plug a usb cable from your computer to the storage device.
LeniCam Video Productions
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