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  • Odd Mercury Playback Issue

    Posted by Aaron Cadieux on August 1, 2012 at 2:14 pm

    Hello,

    So this really isn’t a problem, it’s just an observation of something strange. I have a desktop workstation running PPro CS5.5 in my home office that I do most of my editing work on. My video card allows me to use the Mercury Playback engine. I also have a laptop that I use when I am working off-site. I work off an external RAID so that I can work on projects on either machine without a hitch. It’s a great system, and it’s working out great. Anyway, the other night, I had a lot of rendering and encoding to do on the desktop workstation. I wanted to watch TV with my wife upstairs while I was encoding, so I decided to remotely access my desktop machine in my office using my laptop. Upon accessing the desktop remotely, I opening an existing project. The project opened, but warned me that the Mercury Playback engine was not available. I panicked that there might be a problem with my desktop’s video card. As it turns out, using the Windows 7 remote access tool causes the Mercury Playback engine to become disabled on the computer you are remotely accessing. Like I said, none of this mattered because I was only encoding, and would never try to edit using remote access software. I just thought it was very strange. Any thoughts on why this is?

    Thanks,

    Aaron

    Walter Soyka replied 14 years ago 2 Members · 1 Reply
  • 1 Reply
  • Walter Soyka

    August 1, 2012 at 3:37 pm

    [Aaron Cadieux] “I decided to remotely access my desktop machine in my office using my laptop. Upon accessing the desktop remotely, I opening an existing project. The project opened, but warned me that the Mercury Playback engine was not available. I panicked that there might be a problem with my desktop’s video card. As it turns out, using the Windows 7 remote access tool causes the Mercury Playback engine to become disabled on the computer you are remotely accessing. Like I said, none of this mattered because I was only encoding, and would never try to edit using remote access software. I just thought it was very strange. Any thoughts on why this is?”

    Remote Desktop essentially disables your graphics card, replacing it with the Windows RDC service.

    If you want to use remote control, you’ll have to install something like VNC that works with your graphics card instead of replacing it.

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

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