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NX70 not properly recognized on Windows
Hi all!
I have a problem with my Sony NX70E. For quite a while I had the habit of recording on both the SD card and the internal mass storage and that worked like a charm – I had a backup of all the files on two memories and that was great. Lately, however, apparently I cannot access what is stored on the internal memory anymore.
Whenever I connect the camera to my pc it kinda recognize it (it sees there is a new hardware connected if I go on My PC but it fails to open it if I try – I can’t see it in Manage Devices though). When I open the Content Management Utility I see the NX70E cam recognized, but it is grayed out so I cannot import the files from there.
Now, I thought it may have been an issue with Windows 8/Windows 8.1 (I don’t remember if the issue came out with the upgrade), so I tried it on my old PC (Windows Vista): connected the camera, installed the drivers, installed Content Management Utility. However I got exactly the same problem there – camera grayed out in the CMU software and not properly recognized by the PC either.
It is probably worth saying that the camera understands to be connected to a USB power source and it gives me the usual screen (“Mass Storage Connected – USB; do not unplug etc.”)
Have you got any suggestions?
Thank you so much! -
2 Replies
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Assuming that you have a backup of the information on the internal memory, try reformatting it.
If that doesn’t work, I would call Sony tech support.
John
John Lenihan
LeniCam Video Productions
https://www.lenicamvideoproductions.com -
Thanks for the reply.
The thing is that I have a couple of minutes of one clip that have not been saved on the SD (the card was finished and I did not want to cut in the middle of an important action just to change the SD). I thought it was OK to have it just on the internal memory – I was wrong apparently. Now, I would like to recover that somehow. If I can find any solution that does not involve formatting I would be glad.
I mean, it’s not a matter of life and death, still I would like to have it.
Thank you!
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