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NVIDIA Card with Yosemite and Premiere causing major graphics failure
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Peter,
Do you have any inside information about the upcoming release of Apple’s El Capitan OS and how it will impact Premiere’s performance? It is being touted as the savior for all our Adobe woes. If in fact it does address our issues it might explain the lack of quick fixes over the last year or so. -
Hi Brian,
I’ve actually moved to a new team within Adobe and I’m no longer working on the Premiere Pro team. However, I do know that Premiere and other Adobe apps will support El Capitan with the fall release. As far as performance improvements I’m not sure but with every release we’re always determined to increase performance.
When you said “It is being touted as the savior for all our Adobe woes.” A lot of people were excited at what they saw at the demo shown at WWDC. What was shown there was preliminary results of how Adobe can make use of Metal. Unfortunately, I’m not sure when you’ll see full support of Metal in Premiere or other Adobe products.
Best,
Peter Garaway
Adobe
Premiere Pro -
[Brian Vawter] “The current model of users gathering in forum to figure out problems from each other can be helpful at times, but doesn’t it make more sense if the techs and designers at Adobe provide this service to it’s users with a site where official updates, recommendations, best practices and even troubleshooting procedures could be found, a sort of continuous, ongoing support website for it’s users?”
That sounds entirely logical Brian, but it would only be accurate if, like in many auto races, everyone used precisely the same hardware, OS, etc. However, that is not the case, the fact is, there are many users using older hardware, innumerable versions of OSX, and many simply update (inferior), while others do entirely fresh installs (better).
No software company on the planet can test every possible home-brewed configuration – to do what you’re asking Adobe would have to insist that all users use only certified configurations, and that simply is not something most users want.
David Roth Weiss
Director/Editor/Colorist & Workflow Consultant
David Weiss Productions
Los AngelesDavid is a Creative COW contributing editor and a forum host of the Apple Final Cut Pro forum.
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I’ve been working with the new drivers Peter suggested a few posts earlier and haven’t seen any troubles in the last few days. That’s pretty major for me. I usually can’t go five minutes without some general visual break-ups.
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One full week and counting with no visual glitches. That might have done it!
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That’s great news Greg! Thanks for reporting back.
Best,
Peter Garaway
Adobe
Premiere Pro -
Hey Guys,
I’ve created a facebook page where we can post all of our awesome screen glitches.
Trying to get some attention to the issue, but also ironically appreciate some of the cool glitch art that premiere so kindly gifts us with!
https://www.facebook.com/premiereglitches– J
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Hello all. I thought it was worth posting that, at least on my 2014 rMBP, the issue seems to be fixed with the combination of PP 2015, El Capitan 10.11.1 and the 7.5.21 CUDA drivers. I have been working for a couple of days with this configuration without a single graphic bug. Now the OpenCL seems to be broken, but I would rather use CUDA anyway. NVIDIA was also quick to update CUDA for both the .0 and .1 releases of El Capitan, so it seems like they are finally giving this issue some attention.
I hope everyone else has the same luck as me and we can finally but this nonsense behind us. Happy Editing.
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Hello, just wanted to add that the CUDA version that Peter suggested we use did not fix the problem.
Currently GTX680 for Mac in a Mac Pro 5,1, Yosemite 10.10.5, Adobe CC 2015, CUDA v. 7.0.64, Nvidia driver v. 346.02.03f02. It happens when I’m doing exports or anything heavy with CUDA enabled. Haven’t tried OpenCL yet.
My graphics are freaking out. The only fix is to restart the system, but it will start again as soon as I do some heavy crunching with CUDA. I’m appalled this is still an issue since early 2014.
Maybe as a poster said, that El Capitan fixed the problem. I have my doubts, and I’m not updating until that OS has had it’s run time in the wild.
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Jason, I read somewhere recently that Al Mooney of Adobe strongly advised Premiere Pro users NOT to move to El Capitan yet. He recommended keeping Yosemite upgraded but not the switch to El Capitan. Maybe that has changed. Have you heard any definitive statement from Adobe recommending the OS upgrade?
It’s great to hear your positive results. I hope you will continue to update us on El Capitan and Premiere.
It’s been a year now since the problems listed in this thread have been with us. I remember, barely, what a pleasure it was to edit with Premiere and my Quadro 4000 CUDA setup before the problems began with Yosemite. The latest version of Yosemite 10.10.5 does seem to perform better, but the problems have not gone away.
thanks,
Brian
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