NVIDIA Card with Yosemite and Premiere causing major graphics failure

[Anton Vlasov]

CUDA 7.0.29 driver for MAC . Some one install this? Does it fix the problem?

[Brian Vawter]

I went back 2 versions and after doing a uninstall of Ver 7.0.29 driver for MAC, and reinstalled Ver 6.5.45
Why did I do that? Well, on the Nvidia site where you download the driver, if you go to the information tab you see this message:

“Note: this driver does not support the older generation GPUs with SM1.x. Please download CUDA driver 6.5.45 which supports SM1.x.”

What the heck is SM1.x. ?

After checking out the System Report on both my Mac Pros (4,1 and 5,1) , the GPU numbers for each are SMC V 1,39f5 and SMC V 1.39F11, Assuming that this is what the Nvidia note is referring to, that means that version 6.5.45 is the last version compatible with my Mac Pros.

Going on this assumption, I uninstalled the latest drivers on both Mac Pros and reinstalled V 6.5.45

So far so good performance wise, BUT I haven’t had a really long editing session yet and am not ready to claim success yet.

If anyone can verify my logic in the steps I took, that would be greatly appreciated. In the meantime I will let you all know if I encounter the problem again.
Fingers crossed.

[Ze’ev Gilad]

The new CUDA 7, on 10.9.5, WITHOUT RUNNING CHROME, seems to work quite well.

There is a lot more info on this issue at
https://forums.adobe.com/message/7341370

[Jp Pelc]

I’ve only skimmed through this massive thread but I can confirm that this is NOT just an issue with 10.10 Yosemite. I faced this problem with a machine at my former office, here were my specs:

iMac 27″ Late 2012
Mac OSX 10.8.5
3.4 GHz Intel Core i7
8 GB 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 MB

I didn’t even bother to put the Adobe version number because I am certain it was not an Adobe issue, it would happen randomly often while just using a web browser or finder.

[Gabe Pannell]

Any updates on this?

[Gabe Pannell]

I tried this same thing with no luck. Still seeing the graphics errors and getting full shutdowns when under GPU stress.

Did you have any luck?

[Brian Vawter]

I’ve now switched to Open CL, completly bypassing CUDA , and having less problems, a few graphic glitches but no crashes so far.
When will Adobe address this problem? I’ve invested in 2 Quadro 4000 cards for my Mac Pros. Adobe couldn’t have touted how great CUDA was more than they have in the last year. and it was great, WHEN IT WORKED. Now it is dead in the water.
Is anyone from Adobe reading this?
Please respond

[Ze’ev Gilad]

I don’t know if Adobe is reading >this<, but they are reading this:

https://forums.adobe.com/message/7403159#7403159

GREAT NEWS, “NVIDIA has isolated the issue…” see link above

[Kevin Monahan]

Yes, this is the latest news. Thanks for reposting it over here.

Cheers,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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[Ingo Schmoll]

Finally some good news Kevin ! Lets all hope what they found really stops the glitches once and for all ! Its been a real pain and the time it took to fix this has been way too long for people like us who rely on Premiere for our work.