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“Not Found” and “General Error”
Hello
For some reason when I try to playback my clip on my timeline, there’s a specific area on the timeline that says “Not Found” and “General Error” if I try playing it again. I tried removing my clip from my timeline and just played it, however, even with nothing there the problem persists. I tried re-rendering my clip and re-connecting it however that approach led to no results. Does anyone have any suggestions? Why is this problem occurring? Any help is greatly appreciated. Thank you for your time.
-John
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12 Replies
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Ji john,
That sounds to media corruption.
Try putting the footage that is giving problems off-line and back on-line in batches until you isolate the one is causing troubles.
Cheers,
rafael -
Got any CMYK still images in your timeline?
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Hi. Im having the same issue. It plays fine in the source window, it only gives the error when played of the timeline. And even when that particular clip is removed the system still trips up.
One word….Eh?Any feed back would be much appreciated.
Chris. -
Hey, This topic is stale, but it is still the number one hit on google for this problem. I had this problem this week, I couldn’t render or export or output to tape through FCP, because I continually hit a “Not Found” or “general error” message whenever I hit a specific spot in the timeline. The trouble spot was always in the same location. When i went through compressor, the export was successful, but there was an audio loop/video error during the trouble spot on the timeline. After doing some research, I tried trashing preferences, disconnecting/reconnecting media, restarting my system and much more; nothing worked.
What finally worked was getting out my back-up drive, and opening the project from the external drive, not the internal that I had been working on. This did the trick. I was able to render, print to tape and export through compressor. This was a pain in the neck and almost cost me a deadline, so I hope this helps a few people out.
The problem was with the render files, i changed the render file location halfway through this project, and thats what screwed me up. If you use your back up drive or media manger, DO NOT USE THE OLD RENDER FILES! RE-RENDER!
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This did the trick. I just deleted my render files and re-rendered. Many thanks!
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Stella, glad to hear it!
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I’d tried re-connecting media, creating a new sequence, reimporting the media, exporting as a quicktime movie, and…almost resorted to prayer, but not quite. Then I read this discussion, deleted my render files, re-rendered–voilà! Thanks for the solution!
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Janani, glad that helped!
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You know, it was pretty maddening to see one button only to click when I got those death-knell messages “Not Found” and “General Error”–we’re expected to say a docile “OK”. Would be nice if Apple would tell us what to do–so simple: “Delete associated render files and re-render.” Wonder why they don’t…..maybe a word from someone like you?
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Janani, Haha, I’m flattered that you think Apple would listen to me!
Brian Dalton
http://www.bdalton.tv
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