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No video with Xpress HD 5.2
Can’t seem to get Xpress HD 5.2 to display video. Suspect it’s a video card issue, but hoping it’s not. Pent 4, 2.8 ghz, Nvidia Geforce 6200, 2 gigs Ram. No problems with Xpress Pro 4. Tried a variety of drivers for card…even the one that ships with Avid. (that one wouldn’t give me resolution above 1600) Keep getting the “exception fatal error” message when trying to open a clip. Sound works fine.
Any ideas before I give up and go back to the old version? I’m trying to get HD ready, and I love the new titler in 5.2.
Thanks,
Greg -
8 Replies
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5.2 is a very old version, if you’re trying to get “HD ready” try a more recent version. Many bug fixes and overall enhancements have been made since 5.2
But, first I’d try lowering your screen resolution.
Kenton VanNatten
Avid Editor (for hire) -
Thanks for responding, Kenton!
I have tried lowering screen resolutions. Nothing I’ve tried yet seems to work. Was it a known bug in earlier versions that Avid wouldn’t read video from your omfi folders? Giving an error when you tried to open any clip? I will try Avid 5.7.2 soon, I hope. In general, have you experienced The Avid 5 and above versions to be fussy about the Nvidia Cards? They only mention Quatro on the site….do others work?
Thanks for your thoughts on this,
Greg -
You’re just not able to see any video at all when you playback correct? What about when you’re not playing or scrubbing?
Kenton VanNatten
Avid Editor (for hire) -
Kenton,
No video. Ever. No still frame, just blackness. And the immediate error.(exception error # blah blah)
Greg
ps: Is Avid Hd fussy about having a quatro? -
[GREG GAST] “Is Avid Hd fussy about having a quatro?”
It can be. At least you’re using an nVidia card–that’ll get you further than an ATI. Avid prefers nVidia, and it prefers the Quaddro cards running the driver that Avid supplies.
What OS are you running this on? XP Home or Pro? You may want to make brand new user settings (if you haven’t already) and a new project to see if it acts better. You may have a corruption somewhere.
And if you do have XP Pro, you are logged in as an administrator, right?
Michael.
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Michael,
Thanks very much for the head scratching. I am using XP Pro, service pack 2. Signed in as Administrator. I’ll try making a new project with new settings. If that works, I’ll have a big job transferring many old projects over, if it can be done.
Thanks,
Greg -
Just an update:
I started a new project and imported a bin from another proj. (deleted my settings from the Avid folder) Now I get still video and sound. Interesting….
Greg -
That’s good! It’s progress.
If you’re getting still video (hit play, it’s a freeze frame, hit stop and it updates?) it’s likely a video driver issue. I guess keep trying new drivers, or see if you can get your hands on a Quadro card.
Otherwise, it sounds like your project settings might have gotten corrupted after the upgrade. Projects are supposed to upgrade without problems, but to be completely safe just make new projects with the same names as your old ones and copy the bins into them.
I’d make the project names in Avid, copy the bins on the OS level. Shouldn’t take too long, and at least you get video and sound (even if it’s still video…it’s a start).
Hope you don’t run into anymore problems, and let us know if you get the video playing.
Michael
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