no video in cs4

[Eddie Lotter]

[kfir Bar-Am] “any suggestions?”

Please provide these details to help us help you.

Cheers
Eddie

[Sabrina Xaviar]

Hello,

So sorry I haven’t posted due to the holidays. We figured out what our problem was. I still had avid installed on my computer. Avid is a monster…it takes over the whole computer even when its not running. So my husband installed premire pro cs4 on a “clean” computer and it is working fine:)

sxaviar

[Eddie Lotter]

Thanks for getting back to us. It’s good to know that you got it sorted out.

Cheers
Eddie

[Jonathan Hu]

sorry to bring this old topic up, but i’m having the same problem -_-
is it because it is in .xvid format? or divx? i heard some people can work it out…

[Sabrina Xaviar]

Actually, my problem was that I also had avid media composer on the same system. Avid takes over a computer…so it wouldn’t allow premieres adobe player to work. In other words it is best to run adobe on a clean system.

sxaviar

[Jay Dubeta]

Hey guys & gals,

I’m having the same problem: got audio, but no video when I try importing footage into AE CS4.

The footage is “greyed-out” in the file list of the Project when I drag it in (or when I import through the file tab), and it’s missing it’s video data (i.e. aspect ratio, color info, etc…)

I never used to have this problem, and it was working just fine with the same footage before, but since doing a clean re-install of WindowsXP and all my software (including AE), this is what’s happening.

Also, I DON’T have AVID installed on my comp.

Any and all help and suggestions would be much appreciated.

JD