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  • newblue pro titler vegas pro 11

    Posted by Howard Simble on November 11, 2011 at 1:10 am

    I installed vegas Pro 11 and downloaded new blue Pro titler. thay both worked well for about a week now when Titler is launched Vegas crashes. I am also having trouble with Vegas on ocastion it will also crash with out launching titler.

    I have contacted both Newblue and Sony over two weeks ago but as of now thay are both silent.

    HERE IS THE MACHINS INFO
    ANY IDEAS

    BOTH VEGAS AND TITLER ARE THE LATES BUILD

    VEGAS BUILD 425

    GRAPHICS SOFTWARE
    Driver Packaging Version 8.892-110914m-125030C-ATI
    Catalyst Version 11.9
    Provider ATI Technologies Inc.
    2D Driver Version 8.01.01.1186
    2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
    Direct3D Version 7.14.10.0860
    OpenGL Version 6.14.10.11079
    Catalyst Control Center Version 2011.0908.1355.23115
    AMD Audio Driver Version 7.12.0.7702

    Primary Adapter
    Graphics Card Manufacturer Powered by AMD
    Graphics Chipset ATI Radeon HD 4300/4500 Series
    Device ID 954F
    Vendor 1002

    Subsystem ID 2462
    Subsystem Vendor ID 1682

    Graphics Bus Capability PCI Express 2.0
    Maximum Bus Setting PCI Express 2.0 x4

    BIOS Version 011.021.000.007
    BIOS Part Number 113-HD435ZAH87_113-AC23701-100-XF
    BIOS Date 2009/09/22

    Memory Size 4614 MB
    Memory Type HyperMemory

    Core Clock in MHz 600 MHz
    Memory Clock in MHz 400 MHz

    intel i7 3.5 ghz
    8g ram
    windows 7 64bit

    Craig Storey replied 14 years, 1 month ago 7 Members · 18 Replies
  • 18 Replies
  • Sminkal Kacha

    November 11, 2011 at 2:58 am

    I have a similar problem. Have the latest built of Vegas Pro 11 and it keeps crashing. A few times when the software works, it cannot render in MainConcept AVC (and all .mp4 output options). Gives an error with the message, “The Reason for the error could not be determined’. I have tried disabling GPU option, render with CPU only, multiple system re-boots etc.

    I have posted a tech support request. I get this message, “Due to Popularity of Vegas Pro 11, there will be a delayed response”. I feel, it should say “due to the buggy software and deluge of support request, there will be delay in response.” 🙂

    Windows Version:7 64-bit
    RAM:6gb
    Processor:Q 720 1.6 Ghz
    Video Card:ATI Mobility Radeon HD5870 / Catalyst 11.10 Driver
    Sound Card:ATI HDMI Audio
    Camera:D90 NIkon

    Thank you.

  • Dave Lozinski

    November 11, 2011 at 4:58 pm

    All else fails, uninstall everything, reinstall everything, reboot, and keep your fingers crossed… something probably got corrupted somewhere.

    —————————————–
    https://www.davelozinski.com
    https://www.davelozinski.com/DemoReel/
    —————————————–

  • Sminkal Kacha

    November 11, 2011 at 7:46 pm

    Hmm.. I actually did a factory re-install (factory setting, format and partition drives, re-install OS, re-install all drivers, update GPU drivers and then install a fresh Vegas Pro II). It still keeps crashing and I still cannot render AVC/.mp4 files.

  • Angelo Mike

    November 12, 2011 at 12:38 am

    I get a similar problem now that I’m using 11. When I have two NewBlue Titler events playing simultaneously on different video tracks, Vegas crashes within a minute.

    http://www.scenethroughglass.com

  • Dave Lozinski

    November 12, 2011 at 3:29 am

    I’m running Win7 64 bit on a laptop with an nvidia gpu. What GPU do you have going?

    —————————————–
    https://www.davelozinski.com
    https://www.davelozinski.com/DemoReel/
    —————————————–

  • Sminkal Kacha

    November 12, 2011 at 3:34 am

    I have ATI Mobility Radeon HD 5870 with Catalyst 11.10 driver set.

    I have done my 3rd factory re-set of my machine. This time render as .mp4 worked for a few times. As soon as I instlled New Blue Fx Titer Pro, it stopped workin. I unistalled the titler Pro and it started working on fresh projects again.

    Looks like it’s the NewBlue Fx Titler Pro problem. I have logged a ticket with the new Blue folks as well.

  • Dave Lozinski

    November 12, 2011 at 3:46 am

    I guess it is.

    But, it’s not really a finalized version of the Titler program yet. I wouldn’t expect anything until they release it for all the other platforms.

    Lucky us Vegas users get to be the guinea pigs.

    On the flip side as least they chose us instead of some of those *other* programs out there. 🙂

    —————————————–
    https://www.davelozinski.com
    https://www.davelozinski.com/DemoReel/
    —————————————–

  • Howard Simble

    November 12, 2011 at 11:53 am

    my ansewr from newbluefx tec support is that a new build will be out in the next two weeks.

    it is fustrating to have this buggy stuff but for the price i find it hard to complain too much.

    it would be nice it sony and newblue would put out some kind of statment telling us what is going on.

    i also find it hard to buy any other product from newblue.

  • Edward Troxel

    November 12, 2011 at 3:47 pm

    First of all, please make sure you’re on the newer 111024 build (and I expect another new build to be available very soon). Secondly, make sure you’re on the current version of your video driver. Third, we’ve found an issue with some ATI cards that are being worked on. Finally, if you’re having an issue with Titler Pro and don’t report it on NewBlueFX.com, it makes it much hard for the bugs to be worked out as that are unknown…

    Edward Troxel
    JETDV Scripts

  • Edward Troxel

    November 12, 2011 at 3:49 pm

    [howard simble] “i also find it hard to buy any other product from newblue.”

    Why? All of our other products are well documented and work well with Vegas! Titler is something totally different from all the other products and is much more complicated! Plus, issues are being worked on as they come to our attention.

    Edward Troxel
    JETDV Scripts

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