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Activity Forums Adobe Premiere Pro New MacBook Pro, Fs7 4k and bad playback performance

  • New MacBook Pro, Fs7 4k and bad playback performance

    Posted by Hamish Boyd on March 9, 2017 at 1:54 am

    This may or may not be a Premiere thing, but from what I can deduce at this point it seems to be point this way…..

    Specs: Latest MacBook Pro 2.9 with 16gig ram 1tb internal and extra GPU

    Footage: fs7 4k footage

    Premiere: Latest CC update

    Cannot get smooth playback. gets choppy, fans go crazy. Just no smooth playback. Plays for a bit, chops up, plays a bit. etc.
    Same project file, with footage on the same drive playing on my old iMac (2012) and its fine.
    In process of speaking to apple. But running out door for shoots.
    Have tested other fs7 footage I have. Same result. Have tested on internal drives and external drives.
    Same result.
    I just wonder if its the latest premiere update? iMac still one previous incremental update, 2017.0.1.
    I would update that, but right now its the working machine, so I don’t really want to corner myself with two machines not playing correctly.

    Many thanks for any help.

    EDIT: Forgot to note. Have tested footage in VLC player and seems to play fine. Fans don’t go crazy.

    Hamish

    Hamish Boyd replied 7 years, 11 months ago 7 Members · 22 Replies
  • 22 Replies
  • Blaise Douros

    March 9, 2017 at 5:53 pm

    What is the format and codec of the footage you’re shooting on the FS7? If you’re using the XAVC-L codec, you’ll find that it is much more processor intensive than the XAVC-I.

  • Ole Kristiansen

    March 9, 2017 at 6:07 pm

    What if you place your fs7 footage in a ProRess 422 sequence ?

  • Hamish Boyd

    March 9, 2017 at 7:24 pm

    I’ll look into the exact codec used. Although have tested a couple of different fs7 footage for same result. Have tried different timeline settings.
    The thing is my old iMac is happy playing all these files/timelines. Opening Same project same timelines etc.

    If my brand new MacBook Pro can’t beat a 2012 iMac it’s going back to the shop. But I still haven’t ruled out a premier prob.
    When I get back to it I’ll keep tinkering.
    Thank you for your help

  • Blaise Douros

    March 10, 2017 at 5:31 pm

    Sounds like what you really need to do is roll your laptop back to the previous version of Premiere, if you can. That would tell you whether the update is the culprit without borking your iMac.

    Alternately, do a Carbon Copy Clone of your iMac, update to the new version, and then restore your system if it breaks.

  • Hamish Boyd

    March 11, 2017 at 8:20 pm

    Update :
    Rolled back premiere version. No improvement.

  • Hamish Boyd

    March 13, 2017 at 12:47 am

    UPDATE 2:
    Ran a test side by side with 2011 MacBook Pro, both running identical Premiere versions, Using same external T3 storage and project file / media. Playback the exact same clips. etc etc…

    2011 MacBook Pro outperforms my new 2016 MacBook Pro in playback.

    will take laptop back to Apple see where we go from there.
    Hopefully I don’t fall into a black hole between Apple and Adobe in where the problem lies.

  • Felix Swensson

    March 17, 2017 at 6:55 am

    Any update? I’m having the exact same problem and it’s driving me mad. Can’t find any solution for it.

  • Hamish Boyd

    March 17, 2017 at 11:44 pm

    Been on the road for work so haven’t had a chance to do anything yet, but I’m taking it into Apple Store today.
    Will post what happens.

  • Hamish Boyd

    March 19, 2017 at 8:06 am

    apple shop said they’d just swap it out for a new one. (without actually doing any tests or anything) So I’ll prep a backup of it and return it tomorrow.
    My gut says I’d be surprised if it was just this machine itself. But we’ll see.

  • Christopher Paul

    March 21, 2017 at 11:44 pm

    My guess it that the FS-7 footage is the culprit. I now convert all my FS-7 footage to Cineform on ingest. Since you are on a Mac you would probably do the same but to ProRes.

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