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Activity Forums Maxon Cinema 4D New Mac Pro with ATI Radeon HD 5770 crashes

  • New Mac Pro with ATI Radeon HD 5770 crashes

    Posted by Rick Sebeck on August 31, 2010 at 1:45 pm

    Anyone else having issues with the new Mac Pros and the ATI Radeon HD 5770. When I add a material, C4D crashes. The material preview icon just has a red outline around the box. I tried disabling OpenGL. Since I did a system transfer from my old mac, I thought maybe that was the culprit, but I uninstalled and reinstalled and no luck. All other programs (FCP, CS5, ect) are working great.

    Any Ideas?

    -Rick

    Brian Jones replied 14 years, 6 months ago 5 Members · 8 Replies
  • 8 Replies
  • Adam Trachtenberg

    August 31, 2010 at 2:40 pm

    Try holding down the Shift key when you start the program. That will cause Cinema to start up in software shading mode, i.e., no OGL. If it still crashes you can eliminate OGL as the problem. Otherwise, perhaps you can try a different version of the ATI video drivers?

  • Brian Jones

    August 31, 2010 at 2:58 pm

    does it crash if you try it from a different user account?

  • Rick Sebeck

    August 31, 2010 at 3:22 pm

    Still crashes even when starting with shift key pressed. It will crash when I try to add a material, or do a render preview.

    Editor

  • Rick Sebeck

    August 31, 2010 at 3:25 pm

    I think it is a 32 bit / 64 bit issue. BTW I am using R10 — so I downloaded the R10.111 upgrade. Didn’t solve the issue.

    I tried a different user and got an error that said “C4D version does not match Resource Folder”. So I reinstalled the upgrade from that user account. The crash still happens. So I went back to the orriginal account. When I launched CS4 I got the error again about the mismatching resource folder, so I reinstalled the upgrade again from this user.

    The original issue still occurs.

    Editor

  • Jordan Ingram

    August 30, 2011 at 5:08 pm

    Hello,

    Was this problem ever resolved?

    I’m running into the same exact issue.

    Thanks,

    – Jordan

  • Rick Sebeck

    August 30, 2011 at 5:19 pm

    I never found a fix so I upgraded to v12 and it worked fine.

    Editor

  • Brian Mclean

    November 19, 2011 at 7:10 am

    Im having the same problem. I upgraded to Lion and now c4d does not work. It was working fine before but I also just upgraded my card to ATI Radeon HD 5770.

    It launches however it does not view properly and some buttons fail to work.

    c4d runs fine on my laptop running Lion also.

    Anyone have any answers please HELP!

  • Brian Jones

    November 19, 2011 at 5:21 pm

    what version of C4D

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