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Forums Letters to the COW Team My video editing service does not show up when searched and problems updating video with reel

  • My video editing service does not show up when searched and problems updating video with reel

  • Mercedes Gonzalez

    September 24, 2018 at 11:44 pm

    Hi,
    I will really appreciate your help with my 2 challenges…

    Regarding offering my services, the information is filled up, and then when I look for video editors using “search”, 13 people appears and none of them is me.

    About updating my reel video in my profile, I have been trying everything with different browsers: deleting video, uploading video, nothing works, the old video remains without being able either to delete it or updated it.

    Thanks so much! I am looking for work right now, so I really need my info updated and my services “broadcasted”

    Mercedes

  • Ron Lindeboom

    October 3, 2018 at 7:43 pm

    I found your reel here… https://reels.creativecow.net/film/video-editor-reel3

    Am I misunderstanding you?

    Best regards,

    Ronald Lindeboom
    CEO, Creative COW LLC

    Creativity is a process wherein the student and the teacher are located in the same individual.

  • Mercedes Gonzalez

    October 4, 2018 at 6:31 pm

    Hi Ronald,

    Thanks so much for your reply. Actually the wrong demo reel remains in my profile page. No sure where you got the link you have sent me which is the right demo reel.

    Attached are the screen shots I just took of the pages I get to, with the wrong demo reel, following this path:
    Profile (top right, next to settings and account) —>
    Click my name (top left next to my photo) —>
    Services offered page, scrolling down: wrong demo reel (1st screen shot). Page where I tried to modify it unsuccessfully (2nd screen shot)

    In the battle with reality, no matter what, reality always wins

  • Ron Lindeboom

    October 23, 2018 at 5:19 pm

    What is the link to the video reel that you want to have in your Services page, Mercedes?

    Best regards,

    Ronald Lindeboom
    CEO, Creative COW LLC

    Creativity is a process wherein the student and the teacher are located in the same individual.

  • Mercedes Gonzalez

    October 23, 2018 at 5:30 pm

    Hi Ronald,

    Thanks so much for your response. Here is the link to the correct reel: https://vimeo.com/93525467

    Saludos,

    Mercedes

    In the battle with reality, no matter what, reality always wins

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  • Ron Lindeboom

    October 23, 2018 at 6:17 pm

    It should be fine, now. Let me know if this is corrected. Thank you.

    Best regards,

    Ronald Lindeboom
    CEO, Creative COW LLC

    Creativity is a process wherein the student and the teacher are located in the same individual.

  • Mercedes Gonzalez

    October 24, 2018 at 7:11 pm

    Hi Ronald,

    Thanks for your message. I waited 1 day to reply to see if it was a cache issue, since yesterday still the old/wrong reel appeared in my profile using the 3 browsers: safari, firefox and chrome. I am afraid today after cleaning the 3 browsers still the wrong reel shows up!

    In the battle with reality, no matter what, reality always wins

  • Ron Lindeboom

    October 24, 2018 at 9:26 pm

    It is definitely cached on your side as I personally went in and deleted the old link and added the new one and it is indeed calling the new one. I have no idea why you seem to be getting the old one as it is no longer in our system.

    I wish I had a better answer for you.

    Best regards,

    Ronald Lindeboom
    CEO, Creative COW LLC

    Creativity is a process wherein the student and the teacher are located in the same individual.

  • Mercedes Gonzalez

    October 24, 2018 at 11:25 pm

    Hi Ronald,

    All I can say is thank you so much for all your help. You have done as much as you can, replying every single post, and changing links personally, and I really appreciate it. Caches work in mysterious ways sometimes, so maybe in a few days right link will show up in my end…

    You have very helpful!

    Mercedes

    In the battle with reality, no matter what, reality always wins

  • Ron Lindeboom

    October 25, 2018 at 12:27 am

    There needs to be a giant “Flush the Cache” button on the Internet — one far more convenient than having to dump all your cookies and flush your whole viewing history. You know, a magic button that says, “Would you like that troublesome file to finally load correctly? I can do that for you.” It would be nice. Yeah? ????

    Best regards,

    Ronald Lindeboom
    CEO, Creative COW LLC

    Creativity is a process wherein the student and the teacher are located in the same individual.

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