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mp4’s that come from an iphone or ipad – cannot play them properly in vp13
Hi,
I am downloading mp4 footage which (I presume) has been videod on an ipad or iphone . I download it to my hard drive and then drop it into vegas.The sounds is fine but the picture jumps all around the place. As in, it’s out of sync. I can’t caption it. This happens every time a teacher makes their own footage and doesn’t use our ‘normal’ cameras. It’s totally throwing out my time frames. this is a 5 mintue video and I can’t figure out how to make it play properly.
It’s like it’s in a format vegas can’t read. Do I just rerender it?
It just says that it’s mp4, 1920 x 1080, 332 mb.
I don’t understand enough about videos to know what to do but it’s very frustrating, do I need other software?
EDITED: I’m going to put something forward to my bosses re purchasing new software . This happens over and over again and I don’t understand how to fix it. So I am in Australia. teachers make footage of how to administer tests like English etc and they make a video on their smartphone or iphone (although i’m sure it’s the apple products I’m having trouble with) and they upload to me. i download onto a PC. i have vegas pro 13 and architect (whatever the latest is in Pro).
Please can I have a way to drop the video into vegas without problems? Or suggest another software.
thank you.thanks.