.mov file won’t open

[Chris Borjis]

can you open it in quicktime?

is the video white?

hit command+I to get the info, what codec is it?

[Chris Tedrick]

It won’t open in quicktime. I checked Control I and it says:

Kind: Quicktime movie
Size: 2.7 MB on disk (2,908,672 bytes)
Open with: Quicktime Player (default)
Ownership: You can read and write

Does this help? Any ideas?

PS. Thank you for responding

[Harry Bromley-davenport]

I’ve just posted this message on another site in response to a similar question:

I’ve just been through a major nightmare of this nature and tried every piece of software I could find to open my corrupted 75gig HD file. I asked questions on all the boards and failed to find anyone or any service that could help me …

until …

I found a guy in Balcelona in Spain who specializes in rescuing corrupt Quicktime files. He claims to be the only guy in the world doing this.

He rescued a 90 minute HD file for me and his initial charge is $149.

For this he sends you a piece of software which takes a sample of your corrupt file. Then you email him this tiny slice. He examines it and, if he can help you, he adapts his software to your own particular problem.

He then emails you an application to fix your problem. If he fixes your problem and you are happy, you pay him by credit card or whatnot and he then emails you a code which does the final fix.

It’s almost unbelievable, I know. But it worked for me.

I had to have two passes done because of unforeseen difficulties, so it cost me $300. I was so grateful to him for fixing something which would have taken me days to replace and recut that I sent him an extra $100. So total $400.

I’m at home right now and not at my office. If you want his website and email and so on, reply to this email and I’ll post the information in the morning.

Best

Harry.

[Russell Lasson]

It sounds like the software takes a sample of the code, he looks at it to find out what codec the code is referring to, then re-writes the QT header info to tell QT what the file is. Sounds interesting.

At $150/clip, it’s a good thing you didn’t loose a whole show:)

-Russ

Russell Lasson
Kaleidoscope Pictures
Provo, UT

[Chris Borjis]

I’ll mention one thing I had a problem with that was an easy fix.

it was a 720P dvcpro-hd file. It would only open as a quicktime with audio yet it was huge. FCP always showed an error when importing it, it would not even bring in just the audio.

I later found they had gone into the settings of quicktime and unchecked the “video” stream and re saved it. I re-checked the video and voila, the video was back.

hope that helps someone someday.

[Rafael Amador]

Hi Chris,
I just found this:

https://www.imagineproducts.com/prices_mac.htm

For 29 bucks I think is worth a try. If doesn’t works, to Barcelona..

Mac OX 10.5.2-FC 6.02-QT 7.4.1
G5 2x2Gh 4GbRAM-BlackMagic Extreme
PMBP 17″Core2Duo 4GbRAM-AJA ioHD
JVC DTV-17″
SONY EX-1 . SONY PD170
..and always a big mess on top of the table.

[Curry Leamen]

Hi there, I am having the same problem with a .MOV file at the moment. Would I be able to get the contact info for the guy from Barcelona? Thanks so much!

[Harry Bromley-davenport]

Benoît Joossen – Support & Repair

They did a good job for me, efficiently and a remarkably low cost.

Harry