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Michael Cioni + frame io
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[greg janza] “And again Oliver is correct, split track pro-res files uploaded directly from the web browser work perfectly. We just uploaded a project recently with several split track masters and all uploaded and downloaded from frame.io without issue.
“Not according to Frame io themselves.
Here is what they wrote about their own system…………
“Hey Tony,
Sorry about the frustration with this, but unfortunately this is a known limitation with multi-track audio from FCPX.For sharing videos for Review, the best option would be to mix down the audio to a single stereo track upon export, so all of the tracks are audible by reviewers.”
He referred to it as a “known limitation” meaning they already know about the problem.
Also he didn’t use Oliver’s suggestion at all. He said mix it down.
I don’t want it mixed down for review. I want all tracks separate but I still want them to hear each track.
Keep in mid I gave them access to my project and they could download it and see exactly what I was talking about.
They didn’t say……….”hey it works fine” they said “Sorry”
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[Tony West] “Sorry about the frustration with this, but unfortunately this is a known limitation with multi-track audio from FCPX.”
I’m not using FCPX but I’m not using the Premiere extension either. If you upload a split track file directly to the frame.io site there are no issues.
https://www.linkedin.com/in/tmprods
tallmanproductions.net -
[Oliver Peters] “Because I’ve tested it and they are. If I upload a file to Frame from the Finder and then download that file somewhere else, there is no difference between it and the original. So I’m not sure what you are referring to.”
Once again you are missing the point. You can not “hear” all separate tracks to review unless you mix down.
Yes, you can bring it down the same, that’s not what I’m talking about.
Seems like they would know more about their system than you. Here is what THEY say………
“Hey Tony,
Sorry about the frustration with this, but unfortunately this is a known limitation with multi-track audio from FCPX.For sharing videos for Review, the best option would be to mix down the audio to a single stereo track upon export, so all of the tracks are audible by reviewers.”
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[greg janza] “Split tracks are only going to be used in an NLE anyway so the ability to monitor those tracks in the frame.io interface seems unnecessary.”
I’ll help ya……..
There is a interview segment with 2 mics.
I do an edit on the interview and I send the Frame link to two different people. 1) The producer (who will not cut but review it) and 2) the editor who will cut it into a larger segment and will want as much control and flexibility as possible over it.
I don’t want to have to send them two different links. That’s twice the work and that WOULD be unnecessary.
I want ONE file that meets the needs of everyone on the other end. Seems simple enough to understand and I’m not the only one that wants that.
Again from Frame…………………..it is something a number of editors have reached out to us about. It’s an issue we have on our radar here,
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[Tony West] “I do an edit on the interview and I send the Frame link to two different people. 1) The producer (who will not cut but review it) and 2) the editor who will cut it into a larger segment and will want as much control and flexibility as possible over it.”
If you use the web interface directly you can have exactly what you’re looking for- one video for two uses.
https://www.linkedin.com/in/tmprods
tallmanproductions.net -
[Tony West] “You can not “hear” all separate tracks to review unless you mix down.”
That’s because split tracks are not intended for clients to monitor accurately over the internet. They are a post thing to be brought into an NLE or a DAW. To me it sounds like an FCPX issue more so than a Frame extension issue – or a combination/integration of the two.
It seems to me that you were asking for help in why a function didn’t work. Not what was the best way to complete the task. And his second sentence is exactly the same thing I just said.
[Tony West] “Seems like they would know more about their system than you. “
How many times have you dealt with tech support with any company and only ever received the absolute, correct info? I can certainly point to a ton of times the folks at the Genius Bar at any Apple Store have been completely wrong. ☺
– Oliver
Oliver Peters – oliverpeters.com
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[Oliver Peters] “That’s because split tracks are not intended for clients to monitor accurately over the internet.”
That’s an opinion stated as fact.
You tried to make the argument that you could monitor separate tracks through Frame, and after being proven wrong on that you’re pushing the goal post a bit.
Just admit I was right about that : )
[Oliver Peters] “To me it sounds like an FCPX issue “
They made a program aimed at X users so they should fix it imho.[Oliver Peters] “It seems to me that you were asking for help in why a function didn’t work.”
I’m sorry you were confused about that. I wasn’t asking for help, as I mentioned I went to them for help and they apologized and explained a workaround for me.
My post was about hoping Cioni would fix it. “Hopefully Cioni can make that happen”
Then it turned into this challenge of rather I was right about what I was saying.
[Oliver Peters] “How many times have you dealt with tech support with any company and only ever received the absolute, correct info? “
I hear you, but no one has proven them wrong on this point in this back in forth.
Look, I would be fine with someone figuring out that they didn’t know their own program and that there was a secret way that it worked.
It’s not new to them. It’s obviously new to you : ) but not to them.
I like the program and the app. I don’t have any real problem with it except for the multitrack thing which is kind of a big deal for me, and I aint the only one.
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[greg janza] “If you use the web interface directly you can have exactly what you’re looking for- one video for two uses.”
I tried that Greg, it didn’t work. That’s why I went to them to ask for help.
“For sharing videos for Review, the best option would be to mix down the audio to a single stereo track upon export, so all of the tracks are audible by reviewers. ”
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Just to make sure you have the same type of file Greg that I’m talking about try this…….
Open your master file in QT 7 select show movie properties.
You should see
Video track
Sound Track 1
Sound Track 2
Timecode Track -
[Tony West] “You tried to make the argument that you could monitor separate tracks through Frame, and after being proven wrong on that you’re pushing the goal post a bit.”
Huh? What I said was you could download split track files uploaded to Frame and the track configuration was unaffected when you used the web portal. I wasn’t talking about monitoring or R&A of split track files, but rather using Frame to transfer files. That seems to be what you are trying to do.
[Tony West] “They made a program aimed at X users so they should fix it imho.”
No, they made a platform for media workflows of various types. FCPX integration is a subset of that. And probably a tiny subset at that. There are also integration apps for other NLEs.
– Oliver
Oliver Peters – oliverpeters.com
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