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Major FCP error, whole computer crashes!
So, for some time now, if FCP is open for a while sometimes, when I hit play, i just get the infite color spinwheel. I go to force quit FCP and guess what, it doesn’t quit, sure the windows may close, and it may ask me to report an error, but the blue light in the dock is still lit, and I cannot relaunch the program. I need to restart my computer. But guess what! That doesn’t work either, it looks up during shut down! I need to hard shut down by holding down the power button then restart. I reinstalled FCS AND Mac OSX 10.5 and I am still having this problem, I have no clue what this is, I have also had this problem with other programs on seldom occasion such as Logic Pro 8.
Any help appreciated, I am totally stumped!
Specs-
2 x 2.8GHz Quad-Core Intel Xeon (June 2008 Model)
10 GB 800MHz DDR2 FB-DIMM
Mac OSX – 10.5.8Final Cut Studio 7(current update)
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30 Replies
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Did you do a ground up reinstall to an empty disk?
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los Angeles
https://www.drwfilms.comPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Business & Marketing and Apple Final Cut Pro forums. Formerly host of the Apple Final Cut Basics, Indie Film & Documentary, and Film History & Appreciations forums.
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No, I saw I had the option to keep my files, I figured this was better then backing everything up
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MacPro Octo Core Intel Xenon 2.8Ghz 6GB DDR2 Ram
FCP 7.0.2
-I highly recomend el Gato Turbo264HD- -
You also keep all the problem files when doing that.
Get in the habit of making a clone of the old drive first, so you don’t lose anything, then installing everything else from the ground up. Make sure you run Apple Software Update over and over until you see the massage that everything is up to date, for the OSm, then install FCS and do the same thing.
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los Angeles
https://www.drwfilms.comPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Business & Marketing and Apple Final Cut Pro forums. Formerly host of the Apple Final Cut Basics, Indie Film & Documentary, and Film History & Appreciations forums.
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try running disk first aid or disk warrior, which some folks here find useful. But DFA is free, with the os. You might find problems in your OS or your drive. Freezing at shutdown is more likely a problem with your OS or computer hardware than with FCP, I would wager.
And yes, David is right, a mirror of your drive using an external esata drive is how I manage it. I do it weekly. It’s one of the better things that Apple does in their OS. Not as easy with Windows.
Alf
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In my experience it’s pretty rare for a problem to require reinstalling operating system and software (not exactly unknown, but unusual). More likely is corrupt media files or project. Try creating a new project and importing the media files into that (perhaps do a few at a time and see if there comes a point where you suddenly get a problem) and creating new sequences in the new project, don’t copy sequences directly from the old project, copy and paste from the old sequences into the new ones. See how that goes.
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[Alf Hanna] “a mirror of your drive using an external esata drive is how I manage it. I do it weekly. It’s one of the better things that Apple does in their OS. Not as easy with Windows.
“There’s no doubt about it Alf, the ability to easily and inexpensively (for free) create bootable clones on Apple computers is one of the great properties that puts Macs way ahead of Windows machines.
Microsoft is a software only company that places its concerns about piracy over everything else. Apple knows you have to buy their computers to run their software, so they’ve adopted much more relaxed anti-piracy measures that make their software better, make cloning easier, and make running multiple boot systems a breeze too.
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los Angeles
https://www.drwfilms.comPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Business & Marketing and Apple Final Cut Pro forums. Formerly host of the Apple Final Cut Basics, Indie Film & Documentary, and Film History & Appreciations forums.
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[Andrew Rendell] “In my experience it’s pretty rare for a problem to require reinstalling operating system and software (not exactly unknown, but unusual).”
I agree with you Andrew. I think I only been forced to reinstall just once or twice since moving over to the Apple side over six years ago. However, some people who are plugin crazy or who download all kinds of freebies off the Internet wind up with many more issues than the rest of us. Having a fresh clone on standby at all times is the sure cure for just about all bad things that come our way, but very few users take the time to do that step, which could literally save their bacon.
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los Angeles
https://www.drwfilms.comPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Business & Marketing and Apple Final Cut Pro forums. Formerly host of the Apple Final Cut Basics, Indie Film & Documentary, and Film History & Appreciations forums.
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I agree. I actually use a different computer for downloading stuff and get a bit neurotic over regular backups (by some people’s standards).
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[Christopher Targia] “So, for some time now, if FCP is open for a while sometimes, when I hit play, i just get the infite color spinwheel.”
Perhaps your external disk drives have spun down and FCP is waiting for them to catch up when you come back after sitting for a while. What kind of hard drives do you use for your scratch drives?
Make sure to turn that option off in your sys prefs (energy saver) and don’t let the hard drives spin down.
Jeremy
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Thanks for your inputs,
It’s not a corrupt files, because it happens on multiples files, and sometimes even multiple programs, but FCP is by FAR the worst, happening multiple times a day! And I also found this problem happens regardless of what scratch disk I used, at first I thought it could have been a problem with my eSata Raid, but even a FW800 single drive got similar crashes.
I will go ahead and back all my crap up and redo everything, anything to stop this is crippling my productivity.
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MacPro Octo Core Intel Xenon 2.8Ghz 6GB DDR2 Ram
FCP 7.0.2
-I highly recomend el Gato Turbo264HD-
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