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Mac pro won’t boot with kona 3 installed
Hi I have just received a new Mac pro 3.2Ghz dual quad core. It came from a broadcast sales company and was already installed with a Kona 3 and FCS 2. when I turned the machine on for the first time it would not boot up, so I called Apple and after removing the Kona 3 card the machine worked fine. Has anybody seen this problem before or do I have a duff card. The card was located in the correct slot and I have tried reinstalling drivers but as soon as you put the Kona back in the mac won’t boot.
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10 Replies
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What’s your ram situation?
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I have 16gb installed
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OK
what is the machine config ( OS and QT versions)
did you download the newest K3 driver? My guess is the installer or you used the installer disk rather than DL the newest drivers from AJA.com/support.
gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD -
osx 10.5.2 and QT 7.4.5 I downloaded the latest drivers. I have now spoken to the supplier who insist it was working when it left them.
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[Ian Howe] “osx 10.5.2 and QT 7.4.5 I downloaded the latest drivers”
Do yourself a favor and run the AJA Conflict catcher in the AJA utilities folder.
see if there is a config issue.What about FCP 3rd party plugins or other apps?
gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows
Inside look at the IoHD -
Which slot, besides the “correct one” is the card in?
Jeff Bernstein
Digital Desktop Consulting
Apple Pro Video VAR
XSAN Certified
MetaSAN Master Reseller323-653-7611
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So, does it work now ?
What was the cause ? -
Sent the card back to the supplier but they could not find a fault so have had to send the mac back also. I’m now waiting for the verdict.
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I hope we all know soon the answer !
Good luck!
Please don’t forget to inform us ! -
having the same problem with a 2×2.8 quad Xeon. Removed kona card, and computer boot up, but still having restart problems. Just got a message saying “Updating Boot Caches” from OSX. Let’s see if this makes it happy.
oh, we’re running OS Leopard 5.8
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