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Activity Forums Apple Final Cut Pro Legacy large ProRes files don´t play on Windows?

  • large ProRes files don´t play on Windows?

    Posted by Mark Wagner on October 4, 2009 at 7:30 pm

    After exporting 60min of ProRes422 material (SD) as self-contained quicktime and moving
    to a Windows machine i can´t play the clip anymore. It´s working fine on the MAC side but Windows won´t let me.
    I always get the “”Error -2048: Couldn´t open the file … because it´s not a file that Quicktime understands”

    Splitting the movie into 5 pieces of 2,8GB still doesn´t work.

    A small 10sec export works fine on both machines.

    Any help is highly appreciated : )

    Daniel Rickard replied 13 years, 10 months ago 8 Members · 11 Replies
  • 11 Replies
  • Michael Gossen

    October 4, 2009 at 8:52 pm

    Does the windows machine have the QT ProRes Decoder installed?

    https://support.apple.com/kb/DL2

    Michael Gossen
    Helium Digital Media

  • Mark Wagner

    October 4, 2009 at 8:56 pm

    i have quicktime 7.6 installed but the exporting Mac is running FCP Studio 3 on Snow Leopard with Qt10.
    Guess i have to try the latest decoder then if there is any Qt10 for Win already.

  • Zane Barker

    October 4, 2009 at 9:10 pm

    I don’t think you understand. The ProRes codec is NOT part of QuickTime you have it on your computer because you installed FCS. A Mac with Snow Leopard but not FCS cannot even play a ProRes video file. Check out the link that was previusly posted.

    There are no “technical solutions” to your “artistic problems”.
    Don’t let technology get in the way of your creativity!

  • Mark Wagner

    October 4, 2009 at 10:21 pm

    i installed the prores decoder on the PC but got a message, that a newer version already exists.
    still couldn´t open the movie. will try again tomorrow…maybe reinstall quicktime again and see what happens.

  • Rafael Amador

    October 5, 2009 at 2:00 am

    With the last QT for Window you don’t need the Free Reader any more.
    It should read Proress.
    rafael

    http://www.nagavideo.com

  • Craig Russillroy

    October 5, 2009 at 6:05 am

    Does the file have the .mov on it in pc land – also read write permissions ? What pro res flavour – hq 4444 ?

    MINTedit

    Editing – VFX -Digital Signage – Digital Pipeline Solutions

    MACproo – All the bits and bobs

  • Neil Sadwelkar

    October 5, 2009 at 8:03 am

    10 sec exports work fine you say. I think this is because of the 2 GB or 4 GB limit to file size on Windows FAT32 drives.

    ———————————–
    Neil Sadwelkar
    neilsadwelkar.blogspot.com
    twitter: fcpguru
    FCP Editor, Edit systems consultant
    Mumbai India

  • Tim Kolb

    October 5, 2009 at 12:04 pm

    [Neil Sadwelkar] “10 sec exports work fine you say. I think this is because of the 2 GB or 4 GB limit to file size on Windows FAT32 drives.”

    If that were true, the file wouldn’t transfer onto the PC drive at all. If you’re using MacDrive on the PC side, you can use a Mac-formtted drive without issue.

    I’ve played 720p30 ProRes files that were 90 minutes long and 80+ GBs in size on a PC without issue, so I’d have trouble believing that it’s some sort of QT limitation/problem.

    Can you describe what you’re doing in a very detailed way? (file exported from what, format, framerate, harddrive used for transfer, format of harddrive-Mac/PC…are you using MacDrive?, etc, etc.)

    TimK,
    Director, Consultant
    Kolb Productions,

  • Mark Wagner

    October 5, 2009 at 3:32 pm

    here´s my workflow:

    – Video captured in FCP as ProRes422 (SD) from DV tape with a framerate of 25
    – edited and then exported with same codec as self-contained quicktime which is playing fine on the Mac side
    – these files then copied onto a LAcieBigDisk Raid (4TB) which i mounted on the PC side via FW400 and accessed with MacDrive
    – then copied onto local storage (although i can´t even play the files directly from the LaCie Raid either)

    any tips?

  • Mark Wagner

    October 5, 2009 at 9:35 pm

    I think i found a solution 🙂

    I needed to set the codec to ProRes422 when exporting instead of leaving it to “Sequence setting”.
    Also forgot to mention that i´m doing this on OSX 10.6 with the latest FCP version.

    so problem solved, hours wasted, back to work…

    thanks for all the help!

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