Kona 3 with new MacPro crash

[Ian Dalton]

We have version 6.0.2 and 6.0.3 driver running on the previous version of Intel MAC perfectly happily.

On the new one, however, even after firmware update, 6.0.2 and 6.0.3 both cause the machine to not boot properly. In neither instance is it possible to log on to get rid of the driver so a safe boot is required.

I have installed version 6.0.1 and the machine is fine. If you are using FCP you probably only need 6.0.1 anyway.

[Gary Adcock]

[Ian Dalton] “On the new one, however, even after firmware update, 6.0.2 and 6.0.3 both cause the machine to not boot properly.”

Which graphics card?

I am hearing about issues with some Nvdia cards in the new machines.

call Aja tech support- they need to be aware of this…

gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows

Inside look at the IoHD
https://library.creativecow.net/articles/adcock_gary/AJAIOHD.php

[Dennis Yeung]

Thanks All
the problem fix, we reinstall the OS then install the 6.0.3 NDD versions, its come back again. we think the problem is we install the normal 6.0.3 version and haven’t del all the driver files in the system.
many thanks
Dennis

[Ian Dalton]

If you cured it using the NDD version of the driver, ten to one you have an Nvidia card.

[Ian Dalton]

This is with a Radeon HD 2600. Different, but repeatable problems. I will inform AJA support.

[Dave Barnard]

We have a similar problem with 3 new MacPro’s on a clients SAN installation

All have Radeon GFX cards & Apple Fibre Channel cards

Introducing the FC card into the system apparently causes the machine to hang on boot with 6.0.3 or 6.0.2 Kona drivers

I will check the status of the board firmware when I am on site on Monday

We have the machines working with the 6.0.1 NDD diver, is there any difference between the firmware included with this driver and the later releases?

Can’t find anything on AJA’s website about compatibility with the current MacPro hardware – there clearly are some problems!

Dave Barnard
cinedigital
London, UK

[Ian Dalton]

I was recommended by Kona to use the 6.0.3 NDD package. Although this is usually used with NVidia cards, it works fine with the Radeon HD and doesn’t cause the boot problems.