Knoll Light Factory causes Motion to crash

[David Bogie]

Our usual response to such questions is:

Before we go trying to figure out if the problem is with Knoll, which I’ve not heard of before, it’s pretty benign, we need to ask: “Are you absolutely certain that’s the problem and how do you know?”

Then we ask, “What did Red Giant have to say when you asked them about their product’s problems?”

bogiesan

[Jason Diebler]

Knoll ( Red Giant) is most likely the culprit as the crash report reads:
“The application Motion quit unexpectedly. The problem may have been caused by the KnollLight Factory plug-in”, and considering it does this only shortly after applying the filter, I’m thoroughly convinced it’s the plug-in.

I haven’t contacted Red, but read on another forum that this error is known, just not solved. Using latest updated version.

I think it happens only in multi-layer 3d projects. It crashes my project every time I simply apply the filter, but it didn’t do this to a simple 1 layer 2d project… it appears to be a project size/density issue. Knoll Light plug-in works great and flawlessly in FCP for me (haven’t tried it in AE).

Was just curious if others have experienced the same issue.

[David Bogie]

[Jason Diebler] “Was just curious if others have experienced the same issue. “

Oh.
I have Knoll but I’ve never tried it at that depth.

bogiesan