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KiPro record problem
I’m having problems on job right now and would really appreciate any help.
we have four KiPros, networked. When I hit record, all four roll but one stops instantly. Here’s the troubleshooting I’ve done so far.
Changed the machine out with a fifth backup machine and the same thing happens.
Checked to make sure it’s not in interval record mode.
Checked firmware version. All 5 machines are the same Ver. 3’1’0’42.
I disconnected from the network and try to manually hit record and the same thing happens. It rolls. -
1 Reply
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found the problem.
Someone had labeled the custom file name on the back up machine as “Program B/U”. As soon as we removed the “/” it worked fine.
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