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Forums AJA Video Systems KiPro record problem

  • KiPro record problem

  • Greg McKay

    December 1, 2012 at 6:38 pm

    I’m having problems on job right now and would really appreciate any help.
    we have four KiPros, networked. When I hit record, all four roll but one stops instantly. Here’s the troubleshooting I’ve done so far.
    Changed the machine out with a fifth backup machine and the same thing happens.
    Checked to make sure it’s not in interval record mode.
    Checked firmware version. All 5 machines are the same Ver. 3’1’0’42.
    I disconnected from the network and try to manually hit record and the same thing happens. It rolls.

  • Greg McKay

    December 1, 2012 at 7:40 pm

    found the problem.
    Someone had labeled the custom file name on the back up machine as “Program B/U”. As soon as we removed the “/” it worked fine.

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