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Activity Forums Adobe After Effects Keylight bug

  • Keylight bug

    Posted by Jules Witold on January 6, 2015 at 8:47 pm

    When I double click on the keylight effect and i press on the small eye dropper next to screen color and it craches and this show up: <140735129715456> <0> Unable to obtain the User ‘Language’ registry key at: Software\Adobe\After Effects\10.0\ Defaulting to ‘en_US’.

    Adobe After Effect CS5 version 10.0.0.458

    Jules Witold replied 11 years, 8 months ago 2 Members · 6 Replies
  • 6 Replies
  • Todd Kopriva

    January 6, 2015 at 9:31 pm

    What operating system?

    I’m guessing that you’re trying to use After Effects CS5 on a recent version of Mac OS on which that version of After Effects is not supported.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects product manager and curmudgeon
    After Effects team blog
    ———————————————————————————————————

  • Jules Witold

    January 6, 2015 at 9:40 pm

    Yes you are correct it is Mac os 10.10.1. is there a way to fix this?

  • Todd Kopriva

    January 6, 2015 at 9:50 pm

    Use a supported operating system for After Effects CS5 or upgrade to After Effects CS6 or later.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects product manager and curmudgeon
    After Effects team blog
    ———————————————————————————————————

  • Jules Witold

    January 6, 2015 at 9:54 pm

    To upgrade will i need to buy it?

  • Todd Kopriva

    January 6, 2015 at 10:04 pm

    Yes.

    Or you could just not upgrade your OS to a version that isn’t supported by the applications that you have and use.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects product manager and curmudgeon
    After Effects team blog
    ———————————————————————————————————

  • Jules Witold

    January 6, 2015 at 10:05 pm

    its already upgraded so yea thanks anyway

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