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Issue found with Compressor 3
Hi,
I have an issue to report with COmpressor 3. On previous installs or upgrades some of you might remember that there was an error reporting from compressor “error connecting to background process”.
I am having a similar problem with compressor when trying to encode DVD files (or any file for that matter). There is nothing on these or Apple forums about this problem yet. I did do the following
1. A reinstall of the suite
2. Reinstalled Proapps Runtime
3. Upgraded Qmaster to 2.3 (no other version avaiable for download at the Apple site)
4. Repaired permissions, etc.
5. I’ll try getting rid of the Qmaster Plist later today.Workaround.
DVD Studio Pro 4 can handle the encode of a rendered QT movie of the sequence.
The error message from compressor is something like. could not connect, you need to restart your computer, blah blah blah.
David
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14 Replies
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The message reads:
Unable to Submit to queue.
Please restart your computer or verify your compressor instalation is correct.David
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Are you sing the Export to Compressor function or are you bringing in an exported file into Compressor? What’s the source BTW?
All the best,
Tom
Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 2 Editing Workshop” Class on Demand “Complete Training for FCP5” and “Final Cut Express Made Easy” DVDs
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I am sending to compressor Via FCP. the source is an FCP sequence. One thing I have noticed is that, after I hit submit the cluster menu reads “NO VALUE” so I think that it’s between compressor and Qmaster.
I have changed the Qmaster settings inteh control Pane, but still having an issue with this.
David
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Does the export to QuickTime Movie and then going to Compressor route work?
All the best,
Tom
Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 2 Editing Workshop” Class on Demand “Complete Training for FCP5” and “Final Cut Express Made Easy” DVDs
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Definitely try that. Exporting from FCP directly to compressor can take 50 times longer. I have no idea why. But it usually does. Just last night I was trying to burn a 1 minute h264 300kps via export for compressor. The time kept jumpinig up. From 1 min to 2 to 30minutes!
Same file via export to quicktime then into compressor took about a minute to create. Plus, I can use FCP while it’s crunching.
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This was with Compressor 3, Bret?
All the best,
Tom
Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 2 Editing Workshop” Class on Demand “Complete Training for FCP5” and “Final Cut Express Made Easy” DVDs
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Tom,
No QT movie file will encode. I can export to movie but compressor won’t work. The workaround was to get DVD SP to create the file when I dropped the QT into DVD SP it encoded.
David
I am pretty sure this has soemthing to do with how compressor is trying to access Qmaster to send the jobin for the batch.
David
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Try this KB article. It doesn’t mention Compressor 3 but it’s worth a shot.
https://docs.info.apple.com/article.html?artnum=93234 -
Clarification please. When you export to Quicktime first before going to Compressor do you export as a self-contained movie. I have also found that compressor can take hours.
Thanks for the response.
Bill Miller Film & Video
FCP HD; CPU Powermac PC G4; Dual 1.42 Ghz; RAM 1.5 GB; Quicktime version 6.5; OS 10.3.3 (Panther); Firewire 400/800 LaCie 2 @ 400 GB 1@ 500GB; AJA I/O -
[Bill Miller] “FCP HD; CPU Powermac PC G4; Dual 1.42 Ghz; RAM 1.5 GB; Quicktime version 6.5; OS 10.3.3 (Panther); Firewire 400/800 LaCie 2 @ 400 GB 1@ 500GB; AJA I/O”
Bill if those are your system specs certainly some types of encodes would take hours and you’re probably on Compressor 1.x rather than 2 (as part of FCS1/FCP5) or 3 (as part of FCS2/FCP6).
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