Is anyone with 15″ MbPro w/ discrete GFX NOT getting the Cuda issues?

[Michal Sulima]

Hi Kevin,

thanks for your reply. You’re absolutely right about not immediately switching to a new os, a mark of a wise man, unfortunately I’d fell for all the lures of new tricks and functionality (which really is way better than mavericks by the way).

Even then, the problem is, unfortunately, that I’ve had the exact same issues with Mavericks, worse, if anything. I’d tried resetting, a clean install etc but it didn’t help. It’s a strange and frustrating case as the adobe specialist advised that he apparently cannot recreate the error on a same machine at adobe.

[John Knowles]

Tero, which CUDA driver are you running? I just looked online and saw 6.5.37 was available but my system prefs pane only showed 6.5.36 previously.

If you’re fully up-to-date, can you switch to OpenCL and see if it works better?

JVK

[Justin Crowell]

Just a note on my status…I was on the latest CUDA driver, and things still were glitching out.

Today I updated to NVIDIA’s fourth (!) CUDA release this month, 6.5.45.

It’s absurd and frankly unacceptable that they don’t provide release notes on their updates. I can’t even figure out how to get them anywhere.

Editor, Motion Graphics Designer, Director
JustinCrowell.com

[John Knowles]

I upgraded CUDA too and was getting terrible graphics issues on my 2014 MBP. Had to dump it entirely.

It was annoying too that the CUDA version listed in the system prefs wasn’t even the latest one listed on the site. And no release notes either.

JVK

[Peter Garaway]

Hi Justin and John,

My testing has been very positive with Mac OS 10.10.2 and CUDA driver 6.5.45. More testing is needed but so far I’ve been unable to get the system into a bad state.

If you guys continue to run into graphics issues please let us know. It would be good to get your System Profile info and any details you can provide on how you got Premiere/OS into a bad state.

Thanks!

Peter Garaway
Adobe
Premiere Pro

Peter Garaway
Adobe
Premiere Pro

[John Knowles]

Hi Peter,

Thanks for replying. I haven’t upgraded to 10.10.2 yet — I didn’t see anything in the notes about graphics card fixes so I left it alone. Do you have any official word from Apple or Nvidia that this combo is a “fix” or is it just that it works right now?

I’m willing to give it a shot on my laptop and test out the combo; we’ve had playback and crashing issues at work with CUDA on our new iMacs so I’ve moved those back to OpenCL. Hesitant to upgrade an OS in the middle of a job 🙂

JVK

[Peter Garaway]

Hi John,

I understand not wanting to upgrade mid project. I think that’s probably wise if you’re able to get your work done. If you have a safe environment to update both OS and CUDA driver I suggest doing so.

I’m sorry there is no “official” word from Apple or Nvidia that these updates fixed this issue but whether intentional or not this combo appears much more stable in my testing thus far.

Please let us know how it goes for you.

Best,

Peter Garaway
Adobe
Premiere Pro

[Justin Crowell]

Hi Peter,
These bugs seem to crop up and disappear intermittently. I’m not on 10.10.2 yet (I will be soon), but I’ve heard from others that that hasn’t solved all problems.

I should note that things get the worst when I’m running C4D R16 at the same time as PPro. Granted, that’s a significant draw on the hardware resources, but I’d expect the result to be slowdown or crashing as opposed to the scary graphical glitching. Nothing in particular does it, but it seems like rapidly switching between programs encourages the glitchies.

Once I experience even a single glitch, the computer suffers until it’s rebooted.

Thanks again for your concern. Can you reveal whether or not Adobe has been in conversation with Apple or NVIDIA?

I have an MBPro 15″, Late 2013
2.6Ghz i7
16 GB Ram
Geforce GT 750M 2GB

Editor, Motion Graphics Designer, Director
JustinCrowell.com

[Peter Garaway]

[Justin Crowell] ” Can you reveal whether or not Adobe has been in conversation with Apple or NVIDIA?”

Yes. Adobe has been working with Apple and NVIDIA to resolve this problem.

Look forward to hearing from you once you’ve had a chance to update.

Take care,

Peter Garaway
Adobe
Premiere Pro

[Jason Guerra]

It’s a little to early to say it’s 100% fixed, but I have been using the final release of 10.10.2 for the last couple of days and have yet to see the issue. I was on CUDA 6.5.36 and just updated to 6.5.45. Given how random the issue can be, I won’t be satisfied that it’s fully fixed until I can go a full week without seeing it, but two days with out it is still an improvement.