Is anyone with 15″ MbPro w/ discrete GFX NOT getting the Cuda issues?

[Jason Guerra]

Aaaaaand, spoke too soon. I am seeing the graphical artifacting with 10.10.2 and CUDA 6.5.36. So far, it’s been very small little artifacts on only a portion of the screen or window. Before it would distort the whole viewer window. With that, and the fact that it took two days, not two hours, to reproduce the error, it’s defiantly getting much better, but it’s still an issue.

[Patrick Weishampel]

I thought it had gone away as well, but unfortunately it returned after importing a bunch of footage into premiere.

[Bob Pierce]

Have you guys tried updating your cuda driver to 6.5.45? It was released very recently. These Cuda updates are coming fast and furious. Haven’t had a chance to test it yet myself.
Bob

_____________
Robert Pierce
Director of Photography • Editor
http://www.robertpiercemedia.com

[Jason Guerra]

Yes, I have seen it with 6.5.45. It’s much less frequent, and typically effects smaller areas of the screen on anything past 10.10.2 and 6.5.36. But 6.5.45 has not resolved the issue.

[Peter Garaway]

Thanks for the follow up guys. I’ve seen this creep back up as well. Though it is much less frequent and much less severe. The problem usually clears up very quickly and not requiring me to leave the app or quit.

Does this fall in line with what you all are seeing?

We’ll keep trying to nail this one down. Apologies for the inconvenience.

Peter Garaway
Adobe
Premiere Pro

[Jason Guerra]

Peter,

That’s what I am seeing too. Perviously the artifacts would linger on the screen, and change from frame to frame, making editing impossible until my machine was restarted. Now they are small glitches that I barely catch. It’s still a little annoying, because I have to go back and confirm it’s not a damaged frame by watching it a few times. It pops up once or twice, then goes away without even restarting Premiere, much less the whole computer. Overall it’s an improvement.

One note, I have seen the visual artifacts appear when I am not running a single CUDA powered program. It can happen when all I have running is Finder, and Safari. It’s extremely rare, both before and after the latest updates, but it happens. Also, I have no issues on the same machine in BootCamp (Windows 8.1) running games and other tasks off the GeForce 750m. Neither of those facts are specially Adobe related, but I wanted to mention, on the off chance it does help.

[John Orjias]

I don’t know if this is related at all or not. I have been so discourage with all these current problems i have quit editing videos for a few months now (as its just a hobby) But I just started again today after making sure everything is updated, I too still see the video artifacts but it does seem less now, But something i never had happen before is this, I went to encode my video and it just failed completely when using CUDA, i had to switch to opencl. of course it just came back with “Unknown error” in the report. But I have never seen this problem before where it would work in other modes but not CUDA. Just to let you know what i am running is 10.10.2 with Cuda 6.5.45

I have see this happen before but in the past were i would not be able to encode it in any mode, not Software, Cuda or OpenCL

This time however it would not work in cuda only. Again I don’t know if you will find that information usful or not. But at this point I have come to the conclusion that now that Jobs has passed away Apple will continue to lose their direction and become the crap they were many years ago before they brought Jobs back in. this is just unexcusable i have a $3000 piece of crap thats less then a year old, and I strongly believe this is an Apple issue not an adobe issue. I wish adobe made their products for linux (hint hint hint)

[Ze’ev Gilad]

FYI, there is another ongoing thread about this issue:
https://forums.creativecow.net/thread/3/961633

Might be good to stay in one place…

[John Vargo]

Thought I would chime in, same issue here. Very frustrating.

Yosemite 10.10.2
rMBP Mid-2014 2.5 GHz i7, 16 GB RAM, GT750M 2048 MB
CUDA 6.5.45
I am using 2 external displays

Seems to happen only when I’ve been working the GPU hard.

[Ze’ev Gilad]

This is a copy from the other thread, but thought I’d post here too:

I may have found something…

I was about to take my machine in to Apple for service, but before doing so I thought I’d try running Premiere in a ‘clean’ use account.

So I made a new (admin) account, copied over some project files, and launched Premiere.

I set the project to CUDA, started ‘working’, and immediately noticed some differences: playback would start much faster, rendering started faster, less jerkiness in playback. And I was not getting any of the glitchiness. I had other issues besides the glitchiness, like clips dropped in dynamically from Ae would not update unless I manually switched over to Ae, and these things went away.

I didn’t really spend several hours actually working, but it seems much smoother. Made me think the issue was due to ‘gunked up’ settings etc over months of work.

So I (backed up and) wiped my drive, clean installed Yosemite (I was on Mavericks before), set up CC etc. But after copying over all my settings, including downloading settings from Adobe, the performance was twitchy again. Bummer.

I created a fresh account again, and again, in the new account, Premiere performed much better. Even complex speed ramps and Ae clips played back incredibly fast in real time, better than I’ve seen in months.

I won’t know for sure until I spend a day editing, but it might be that a lot of these issues stem from corruption or some kind in the user settings.

So I went back to my original account, and deleted EVERYTHING with the word ‘adobe’ or ‘premiere’ within my User folder (including ~/Library and ~/Documents). The performance is now similar to that of the ‘clean’ account.

So far it’s working rather well … I will report back after spending more time.

Maybe some other can test this out and report back … try a fresh account, and if you notice a difference, go back to your main account and delete (or put aside) all the Adobe stuff in your ~ folder. DO NOT SYNC SETTINGS from Adobe servers.

If, like me, you absolutely need your custom keyboard shortcuts, you can manually copy the .kys files from
~/Documents/Adobe/Premiere Pro/8.0/Profile-CreativeCloud/Mac/