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Activity Forums AJA Video Systems ioHD freezes up!! – 5 times in 1 day

  • ioHD freezes up!! – 5 times in 1 day

    Posted by Jordan Dertinger on February 15, 2008 at 8:34 pm

    I searched around and couldn’t find a thread on this. My ioHD, along with 2 others in nearbye edit bays seems to freeze up a lot. I’ll be editing using it for HD and audio ref, and it suddenly freezes. I can still edit in FCP, just the AJA is locking up. It gets really old quick, especially when you have to shut down to restart the AJA everytime.

    I take it this is a pretty common problem, since its happening on the only 3 ioHD’s we have here. They are all updated with the latest firmware. Could this be from overheating, they don’t get that hot?

    Jeremy Garchow replied 18 years, 6 months ago 6 Members · 16 Replies
  • 16 Replies
  • Matthew Nies

    February 15, 2008 at 8:44 pm

    We have had to reboot 5 times today because the audio totally goes away. I have been informed by AJA that a new release is coming any day that fixes this issue.

    I think they should work on it all weekend since that is what we have to do when their product isn’t working right.

    Matt Nies
    pixelbox.tv

  • Jordan Dertinger

    February 15, 2008 at 8:47 pm

    agreed, it can really eat up your time when its happening this much! Its working fine for ingesting footage, but when I rely on it for editing….its not so consistent.

  • Gary Adcock

    February 15, 2008 at 8:56 pm

    [Jordan Dertinger] “I take it this is a pretty common problem, since its happening on the only 3 ioHD’s we have here. “

    the only time I am seeing my 4 iohd lock up is went it is on the same FW buss as anything else.

    All AJA Io products need to be on a dedicated FW buss ( and yes FW400 and FW800 are the same bus on all apple computers)

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows
    Inside look at the IoHD

  • Jordan Dertinger

    February 15, 2008 at 9:01 pm

    Each ioHD is on their own bus with nothing else attached. I made sure to get separate PCI cards for each edit station for connecting additional firewire devices.

  • Jeremy Garchow

    February 16, 2008 at 3:05 am

    This happened to me when I first got my ioHD. I swapped the firewire 800 cable and everything is now cool.

  • David Perry

    February 16, 2008 at 3:01 pm

    Hi,

    I just received this link for a new driver that addresses the freeze problem

    https://www.aja.com/ajashare/AJA IoHD Software 5.1.1 fc1.tar

    I don’t think they would mind if I gave it to you

    Hope it works for you.

    David Perry

    David Perry
    Carmen Productions

  • Jeremy Garchow

    February 16, 2008 at 5:40 pm

    If those are Beta drivers, they might mind. You should ask before sending them out.

    Jeremy

  • David Perry

    February 17, 2008 at 12:44 am

    Sorry, you are right. Is there a way to take the post down?

    Although they never told me they were beta.

    David Perry
    Carmen Productions

  • Jeremy Garchow

    February 17, 2008 at 1:03 am

    [David Perry] “Sorry, you are right. Is there a way to take the post down?”

    Just clear it with AJA, first. If it’s not cool, then write Creative Cow. I imagine those drivers will be out soon to the public anyway.

    Jeremy

  • Gary Adcock

    February 17, 2008 at 6:53 am

    [David Perry] “Sorry, you are right. “

    to second that — not cool, Aja does not post or release “public betas” for any of their products.

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows
    Inside look at the IoHD

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