internitancy while capturing

[Kristian Lam]

Hi Jason,

Is this happening only with DVCPRO50? What if you try DV, JPEG or one of the uncompressed 8/10 bit formats?

What is the make/model of your deck? Does it help if you have the SDI output of the card connected back to the deck’s input and have SDI selected in “Black Video Output to Deck in Capture” in the DeckLink preferences?

If possible, send us a copy of your system profile. support[at]blackmagic-design.com

regards

Kristian Lam
Blackmagic Design

[Jason Levy]

Thanks Kristian,

I have decided to try to start with a fresh system drive and reinstall everything this weekend as there are a few little funny things happening on this particular system. As well the SP/dif output has stopped working, and a Promax sata tower that works elsewhere does not mount properly on this computer.

What would be the best slot configuration for a system with a sata card and a decklink pro? Right now there is also an ATTO card but when I take it out the problems persist. Will get rid of it as soon as I can get the sata thing working.

We have tried other codecs. We can capture from DV no problem. Same problem when capturing from Digibeta via sdi. We capture to DV or 8 bit. same problems either way.

I’ll let you know what happens..

Jason

[Kristian Lam]

[jason levy] “What would be the best slot configuration for a system with a sata card and a decklink pro? Right now there is also an ATTO card but when I take it out the problems persist. Will get rid of it as soon as I can get the sata thing working.”

This is in a G5 right? Put the SATA card in the top slot and the DeckLink card either slot 2 or 3. Don’t use the ATTO card in in the meantime and see if you’re still getting the same problem.

regards

Kristian Lam
Blackmagic Design

[Jason Levy]

Ok, so the reinstall seems to have cleared up the intermittence in capturing.. but I still can’t get anything out of the spdif.. jiggled the cable and all that…

j.