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Activity Forums Adobe Premiere Pro intermittent capture problem

  • intermittent capture problem

    Posted by Ruby Gold on April 22, 2005 at 12:41 am

    I’ve been capturing mini-DV footage into PPro 1.5 through firewire from my Sony GV-D1000 (clamshell) with no problems, but occasionally, for no reason that I can discern, when I turn everything on and open the capture window, I get a “device offline” and no matter what I do, PPro (or my OS?) won’t recognize my device. I’ve tried re-booting with the device turned on, turned off, turning it on after the machine has booted but I’ve not yet opened PPro, turning it on after I open PPro, and none of these work–the device still isn’t being recognized when I open the capture window.

    My OS is Win XP professional. Any thoughts out there? Thanks-

    R. Hewitt replied 19 years, 1 month ago 3 Members · 2 Replies
  • 2 Replies
  • Aanarav Sareen

    April 22, 2005 at 1:20 am

    [Ruby Gold] “no matter what I do, PPro (or my OS?) won’t recognize my device. “

    Looks like you might need a new firewire cable.

  • R. Hewitt

    April 22, 2005 at 9:47 am

    I had the same problem recently. Switched off Symantec Anti-virus 2005 and haven’t had a problem since. Not sure where the logic is in that but it did the trick. Enabling it again brings the same problem back immediately.

    We use Sony DSR-45’s as feeders into our Avid based system under WinXP and often loose the firewire connection, which requires a restart.

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