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interface will not load
So I’m using Pro Animator 4.0.2 on my dual 2gig processor G5. It runs just fine if I launch the software as a standalone project but I need to use it with my After Effects 7 software. With I apply Zaxwerks to a solid to create some 3-D text I have to option to entire the desired words. Yet, when I click the Zaxwerks button in my effects pallete to make some edits, the Zaxwerks interface freezes up and will not complete loading the interface. I have reinstalled twice.. Has anyone else had this problem or know a solution? Thanks bovines. -J
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5 Replies
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I just visited Zaxwerks troubleshooting page again. Could it have something to do with the fact that I have a dual 23′ Cinema Display system? Perhaps ProAnimator is having trouble working with my video card with this config?
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Hi Justin.
My first suggestion is to update to the current version of the software.
https://www.zaxwerks.com/download
If that doesn’t help, let us know.
Matt Rhodes
Zaxwerks, Inc. -
Definitely get the latest version of ProAnimator (4.3.2).
Most likely you’re having the “undocked panel” problem. If you have any panel in AE 7 or 8 undocked, when you open the ProAnimator UI you’ll get flashing, or a freeze, or someother UI problem. To fix this, switch to a fully docked AE interface before you open the ProAnimator, then once you close the ProAnimator you can switch back.
Best,
Zax -
I have the same issue. I have to have all of AE on my main monitor before I open PA.
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I just purchased/Installed v.4.3.2 in After Effects CS3 on my Mac Dual G-5 and got the same problem. I have (3) 24″ monitors connected to two video cards and the interface would flicker and lock the app up (or so I thought after a couple force quits).
Then I accidentally figured out on my own that once the UI flickering started, that if I clicked in the finder on one of my other monitors, the flickering would stop and then if I returned to AE I could then use that dialog box; however, everytime I would switch between the ProAnimator Set-Up window and the Animation window the flickering would then start again in whichever window I selected until I once again clicked on the desktop on another monitor and then came back to AE.
Then I found this thread, and sure enough, if I get rid of any undocked panels on my secondary monitor – everything works!
Thanks for the tip (would be nice to have it fixed though).
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