Intensity Pro – XBOX360 Capture – No Video

[Dan Sheridan]

Hi,

I’ve now got the capture to work – I have seen two issues though..

Firstly – the picture seems to be shifted right – would it be best setting the X360 to output at 720 – as currently it is set to 1080i.

Secondly the audio captured seems to be running at 3/4 of normal speed… so everything is a lot slower – is this due to the settings for sound on the X360 or a setting on the card?

Would it be better to capture just the video first / and the do a second pass for the audio?

Cheers,

Dan 🙂

[Robert Myers]

Oooh, I’m not sure if I can help with this. I set my Xbox to 720p, to avoid any issues that may arise with interlacing, so maybe it will help you too. I don’t remember trying 1080i… I’ll have to see what happens. I’m not sure what’s up with the sound. I guess you’re trying to capture in HD? Have you selected to save the capture on your disk array and is it fast enough?

[Simon Blackledge]

we ditched the intensity hdmi and got a extremehd and captured 720P 59.94 then cross/downconverted.

even got a component > hdmi converter from gefen but not got there either..

One issue we see is tearing in the image. That after hunting on forums found this is a xboz issue.. on playback it looks fine.. but step through the frames and there is a sync frame update issue… anyone else seen this?

s

[Robert Myers]

Could your screen tearing be caused by the difference between the 59.94fps recording mode and the 60fps the Xbox outputs? I’m still unclear as to the difference in each frequency because I’ve read that 60Hz is technically 59.94Hz, like a 2×4 piece of lumber is actually about 1.5×3.5″. I’m no tech, just going off of what I’ve read on other forums…

[Kristian Lam]

Hi Dan,

Could you please contact us at support[at]blackmagic-design.com?

If possible, send me a a short clip of what your 1080i capture looks like? You should compress it down to something small so that it will go through the email server.

regards

Kristian Lam
Blackmagic Design

[Dwight Gumbs]

So. I’ve just purchased a card too. Sorry to jump the thread like this. No video for me either.
Still if I night get some help that’d be great.
Currently, I have a PS3 and an xBox 360 connected to my Intensity Pro, not simultaneously of course). The settings for Media Express are;
Video HDTV 720p 50Hz
Compression none
In system prefs I have the card set up to;
Y, R-Y, B-Y, and have tried the
NTSC/PAL (Y in).
Input processing is off.

The 360 is set for;
Widescreen, PAL, 50Hz 720p and the PS3 is the same.

I have no video though. Any pointers anybody? I’m sure I have been through every possible combination now.

[Robert Myers]

PAL huh? Not much experience the format myself…

If you’ve tried every combo of the settings in the Intensity and Media express software, that only leaves your consoles.. but it looks like you’ve made sure they’re running at 720p as well.

If you’re having any doubts about the Intensity card, I can say from experience that if the card were to go bad, you would be unable to change any settings through the Intensity Control Panel – every option would appear grayed out. So the fact that you are able to manipulate settings tells me everything is a-okay with the hardware.

What OS are you running? Have you tried using other video programs for capture – such as Adobe Premier?

I guess you’re using component? Splitter?

[Dwight Gumbs]

Well, since my post. I have uninstalled and reinstalled the package, changed the configuration of the PCI-X Bays and I now have video. What I don’t have though is audio. I’m gonna try soem more jiggery pokery and see what gives.
Selecting digital, intensity or any other audio doesn’t seem to matter at the mo but later I’m going to have a look at the midi settings and see if that fixes anything.

But thanks for the reply.

[Nick Costa]

Hey I have video no problem with the card however I cannot get audio. I would appreciate any help thankyou.

[Termi Att]

try reconnecting the cables while all programs and the xbox 360 are running, always had no sound without using this technique.

the problem for me is, I can’t get 720p to work. only 1080i, which is a pain. none of the 720p modes from the blackmagic intensity seems to be working with my 360.