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Icons read “Media Offline” but the media is there
Hello All
I have a problem that has surfaced before but today I believe I found the cause of the problem but with no easy remedy. It seems that if I open my project in Final Cut Pro with my external source drive shut down, the project will of course open with the media unavailable. When this happens I close the project, boot up my source drive, then reopen my project. However, when the project opens, all my media icons will read with the red “Media Offline.” I can still play and work with the media project, but now all of my icons are gone. I’ve tried reconnecting to see if the icon will return to status with no luck.
Again, the media is there, its just that the icon is gone. Can anybody offer a quick fix or remedy?
Thank You,
Joe Taylor
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8 Replies
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Hi Joe,
Try deleting the thumbnail cache (you’ll find it in the same folder that your capture scratch resides).
I’ve not tested this but I’m guessing it would work.
Alex Elkins
Salad Daze Films – Freshly Tossed
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Alex is right – this works.
Ari Feldman
Editor/Assistant Editor -
Hello Alex and Ari,
Pardon my naiveté, but would the Thumbnail Cache you’re referring to be the folder(s) that are separate from the bin/folder in the Browser in Final Cut Pro? The reason I ask is that I’m unfamiliar with their being anything other than my media files in these folders.
Perhaps I was unclear in my original post. The icons that I am missing are the icons in the Browser. Again, the media is there, it’s that Final Cut Pro is telling me the Media is “Off Line.”
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Hey Joe,
The Thumbnail Cache is located in the Finder in a folder labeled Final Cut Pro Documents.
Question:
Are the thumbnails on the clips in your timeline there or are they also showing Offline as well as in your browser?When things in FCP go weird I also might trash the preferences.
Ari Feldman
Editor/Assistant Editor -
Hello Ari,
After some digging around I found the Cache folder/files that you referred me to and that solved the problem. Thank you so much. Always learning something valuable at Creative Cow.
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Glad to hear it. Keep up the good work.
Ari Feldman
Editor/Assistant Editor -
I erased the thumbnail scratch inside the following path and it fixed my problem…
Users/Documents/Final Cut Pro Documents/Thumbnail Cache Files/
there were two files and I erased them both while my hard drive was off and disconnected and FCP 7 was shut down. Upon reopening the session everything was back to normal.
I used to think Mac and FCP would be the end all answer to my crashing problems…nothing is perfect.
Thanks for the info cow guys!
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Thank you COW-munity!
Doug Metz
Anode
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