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HELP! Media reconnect but thumbnail still says offline
The media drive connected to the iMac I have FCP was accidently disconnected.
I had two projects open, both obviously threw all the clips on that drive into off line status, with the black/red logo.
I rebooted having reconnected the drive.
All the media for those two clips are still showing thumbnails as though they were offline, yet when you play them in the viewer or in the sequence they are online.
I’ve tried reconnecting the media, but that does nothing, since they already point to exactly the right place, and so reconnecting isn’t really doing anything. it’s like everything is update but FCP has forgotten to re-thumbnail the clips.
All other projects are fine. but I want these two to stop displaying the off line thumbnail when they’re actually online.
I tried opening up an autosave, from before the drive was disconnected.
Any tips for getting my thumbnails back?!?!?
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8 Replies
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Locate your THUMBNAIL CACHE and throw out the contents of that folder. Typically in your DOCUMENTS folder>FINAL CUT PRO DOCUMENTS.
Then launch FCP…oh, quit FCP before you do this.
Shane
GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
Read my blog, Little Frog in High Def -
Bless you Shane. It worked.
Up against a deadline which has been brought forward by 24hrs so the last thing I needed was to be hunting through clips blind!
Many thanks,
Leon
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I also have the same problem with media reconnect. The thumbnail cache is “greyed” out. I cannot open it. any other advice? do you know what caused this? i would like to prevent this from happening again.
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I realize this is a late entry, but I came across this thread with what I think was a related media offline issue. I had clips in a sequence show up as offline, even though they were in their media bin and played fine in the viewer and matched up namewise with the media files on the media drive. I was able to choose a location for reconnecting the offline media and nothing would happen. Then I noticed the buttons at the top right of the Reconnect Files window and selected “Offline” only. This reduced the items for reconnecting. I then selected the Locate folder and proceeded. Then FCP pops up a new window warning me of the difference between the start/end times found on the media file itself and the clip in the sequence. TADA! The problem is identified. I then chose to continue and connect and it worked!! I had to manually reconnect each clip in the sequence this way as there was no apparent “reconnect all” option.
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Thank you. I had same problem. Tried the suggestion and it did not work. Tried it again, and this time rebooted Mac not just FCP 7.0.3 and it worked. I did not even have to reconnect media after the reboot.
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Worked great! Thank you!
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Thank you very much! Worked perfectly for me!
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Boom! Sweet!
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