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Activity Forums VEGAS Pro Help file is crashing Vegas 8 Movie Studio Platinum

  • Help file is crashing Vegas 8 Movie Studio Platinum

    Posted by Kent Clark on July 19, 2008 at 6:43 am

    I’ve started on some intensive work on a project, still trying to learn as I go. I’ve been accessing the help file frequently and I’m having huge problems with it freezing the program. I’ll do a word search and get an endless Windows hourglass. Finally I’ll try to exit the help window and I get “this program is not responding”. When I choose “End Now” sometimes it just terminates the whole program, sometimes that doesn’t work and I have to do a hard reboot.

    Is anyone aware of problems with the help file? I thought maybe I had corrupted the program but I have the same version installed on another computer and it is doing the same thing.

    Kent Clark replied 17 years, 10 months ago 2 Members · 2 Replies
  • 2 Replies
  • Douglas Spotted eagle

    July 19, 2008 at 7:16 am

    In prefs, turn off “release Media” when Vegas isn’t active.
    Also be sure you’re not running antivirus.
    turn off all unneeded applications.
    How much RAM do you have in your system? What kind of media are you using as source?
    If you’re searching, particularly in Vista, it’s a HUGE system hog, leaving Vegas with little room to work.

    Douglas Spotted Eagle
    VASST

    Certified Sony Vegas Trainer
    Aerial Camera/Instructor

  • Kent Clark

    July 19, 2008 at 4:16 pm

    DSE, I have an Intel Q6600 quad core with 4 gb of RAM running XP Pro. I do have the release media preference selected, I also have Zone Alarm Internet Security Suite running. The problem is, this is a computer with an always on DSL connection. I’ll look into how I can deactivate the connection while I’m working.

    As always, thanks for taking such an active role on this forum and sharing your knowledge and experience.

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