Getting best out of RORKE GALAXY HDX4….

[Eric Hansen]

Are you using this RAID as direct attached storage to a single computer, or are you trying to build a SAN serving multiple clients?

Eric Hansen
Production Workflow Designer / Consultant / Colorist / DIT
https://www.erichansen.tv

[Harcharan Singh]

Hi,
Right now we are using it as a DAS(Direct Attached Storage..later on we will build a SAN…
Thanks
Harcharan

[Eric Hansen]

I’ve never used this unit, and I’m not very familiar with Windows, so forgive me.

as DAS, you will get fastest access running the 16 drives at RAID-5. i would recommend RAID-6 however, so you get an additional drive of redundancy. Don’t do any partitioning. Use speed testing software such as Blackmagic Speed Test and experiment with different block sizes and stripe breadths until you get a speed combo that you like. this will require multiple reformats so don’t put any media on the unit until you finalize your block and stripe numbers. with HD video, typically the largest block size is desired.

When you switch to a SAN setup, you will likely have to reformat this RAID depending on the requirements of the SAN software you choose. for example, with Xsan, you will need to specify metadata drives within the 16 drive array (requiring a reformat).

sorry I can’t get more specific as i haven’t used this equipment or Windows in a SAN environment.

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Eric Hansen
Production Workflow Designer / Consultant / Colorist / DIT
https://www.erichansen.tv

[Eric Hansen]

also, have you tried calling Rorke for suggestions?

Eric Hansen
Production Workflow Designer / Consultant / Colorist / DIT
https://www.erichansen.tv

[Harcharan Singh]

Hi,
Thanks for your inputs.
As I have purchased the unit from ebay RORKE support has declined support…I do not know why…
I have got their manuals and trying to get it work at its fastest.
The unit is similar to Infortrend..
Thanks
Harcharan

[Bob Zelin]

tell Rorke that you will PAY for support. No one does anything for free.
You tried to save money by purchasing a used drive array from ebay. Now, you must PAY Rorke
Data to help you. There is no reason that they should give you free support, if you did not purchase it from them.

If you feel that this is unfair, and unprofessional, then I will read the manual for you, and help you with the setup FOR FREE, but in return, you must come to my house, and paint all the walls for free.

Bob Zelin

[Bob Herzan]

I saw your post the other day and I am sorry you if you feel you have not been supported. However please understand that you purchased your product on Ebay and so you are not the original purchaser and therefore do not have a support contract. We would be happy to help you get the system up and running and can offer you an annual support contract so you can have a great experience with our product.

Kind Regards
Bob Herzan
Director of Vertical Segments

Bob Herzan
Vice President of Sales
Rorke Data Inc
952-829-0300

[Harcharan Singh]

Hi Bob,
Thanks for your reply.Can you mail me your cost for support to my email id info@editfxstudios.com…( this should have been told to me by your support team)…
Anyway this is a brand new unit…
Harcharan