Genius Pensketch 9 x 12 hangs in photoshop

[Mike Morris]

I recently purchased a Genius PenSketch 9 x 12 tablet. It works great in every program, except photoshop. It will draw the first line, sensing pressure, etc. no problem, but when I try to start a new line, photoshop hangs for a while before it allows me to draw again. I have searched through Genius’ help and forums, and haven’t successfully found the solution. Anyone here have any idea? I am using CS2 on a quad G5 Mac with 4.5 gigs of Ram. Latest OS X and Photoshop updates have been installed. And, like I said, the tablet works without any lag or delay in every other application.

If anyone can offer a suggestion, I’d appreciate it!

Thanks

Sib Ntsib Dua

Xeeb

[Mike Gondek]

Does it hang on every tool in photoshop? I never use the smudge tool, cause it is so slow.

Download the 9.02 update if you have not already and resetting your preferences

[Mike Morris]

With any tool. Paintbrush, eraser, extract filter, etc.

9.02 update for photoshop or the tablet?

thanks,

Sib Ntsib Dua

Xeeb

[Mike Gondek]

9.02 is for photoshop (CS2 is version 9). If your tablet software has an update download that also.

[Mike Morris]

I’ve downloaded the updates, and it hasn’t done anythign to alleviate the problem. Any other suggestions? It seems like it is a RAM issue of sorts, so I am wondering if the Disable VM-Buffering plug-in I’ve installed to utilize the 4.5 gigs of ram is somehow messing with it. If anyone has any solutions, I would GREATLY appreciate it!

Thanks,

Sib Ntsib Dua

Xeeb

[Dave Barnard]

Your problem may be with the tablet driver – are you using the Genius OS X driver?

Genius Pensketch tablets only had Windows drivers until just recently:
https://www.dynamicgraphics.com/dgm/Article/28714

There is a Mac OS X driver for download on their main website:
https://preview.tinyurl.com/28lzjo

It is a V1.0 release, so there may well be a few bugs…
If you are using this driver send them some User Feedback 🙂

I would be very interested to know how you get on, I’m considering a load of these large tablets for a VFX lab I’m setting up. It has to work on Mac Photoshop though!