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Free Upgrade to CS6 Master Suite
Adobe sent the link by email to get my free upgrade from CS5.5 to CS6. It takes me to the wrong place and so no free upgrade. Tech support set up a case number but after 48 hours they have no clue how to fix it. Anyone else having problems with their free upgrade link?
Hoss the Volunteer Videographer
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3 Replies
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I just went through something similar. Call the number on the ordering webpage (1-800-585-0774) and go through sales and support. After about 30 minutes on the phone, they got it figured out and put it in my account for immediate download. (Mine was 2 previous orders they only sent 1 upgrade for. All worked out in the end)
Tim
Tim
Apple XRAID, XServe, MacPro, Macbook Pro, XSAN, FCP Studio (7), AVID Media Composer
Apple Monitors, Flanders Scientific Broadcast, Panasonic AG-AF100
Adobe Production Premium, Maxon Cinema 4d
Beer fridge fully loaded. -
Thanks I’ll give that a try
Hoss the Volunteer Videographer
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I called Cust. Service again and gave them my 2-day old case number and they were able to create a link that worked. Yea!
Hoss the Volunteer Videographer
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