For all you with “Out of Memory” errors in Encore CS3

[Stephen Rutherford]

Sorry for the double post…

In addition, I’m getting an error that states there is a “problem setting up the transcoder” and then the program crashes (Send error report/don’t send…).

Stephen Rutherford

Graphics Producer: Gale Force Media, CanesVision & Wolfpack TV

stephenr@carolinahurricanes.com

CAROLINA HURRICANES: 2006 STANLEY CUP CHAMPIONS!

[Jon Gulbrandson]

It sounds like you are having a codec or video card problem.

Try the following things.

Download and install “K-Lite”

https://www.codecguide.com/

Diagnose your DirectX drivers by typing “dxdiag” into RUN in the Start Menu

Try changing the format of the files (if possible) outside of Encore. Try importing MPG2, different AVI codecs, or h.264… see how that works… If you have premiere, sometimes it’ll work as a quick file-format changer…

Grab a RAM memory test freeware. I recommend this one.

https://oca.microsoft.com/en/windiag.asp

You’ll need to create a boot-disk, restart, and let it do it’s thing.

Try re-installing your Video Card Drivers.

What Anti-virus are you running… Try disabling it or uninstalling it.. if you’re worried about viruses.. disable or disconnect

Worst case scenario… reinstall Encore CS3

Super worst case scenario.. back up your stuff… wipe your drives.. reinstall XP and CS3

Let us know how it goes.. I hope you get it figured out. Good Luck!

[Stephen Rutherford]

I will certainly try those and post responses.

Most likely, I’ll attempt to rebuild the project before I go nuclear on my hard drive 😉 It’s a big project, but I could probably rebuild it in a couple of days since all the elements are done.

Any suggestions on what file formats make Encore happiest (.mov/.avi, etc.)?

Thanks again!!!

Stephen Rutherford

Graphics Producer: Gale Force Media, CanesVision & Wolfpack TV

stephenr@carolinahurricanes.com

CAROLINA HURRICANES: 2006 STANLEY CUP CHAMPIONS!

[Stephen Rutherford]

So I’ve lost about a week dealing with this issue, and I just decided to rebuild the entire project from scratch, using all the original files, etc.

Since the menus were already built, videos already rendered, etc., it took about 2½ hours and it worked fine. I let it transcode overnight and everything was fine.

I tried “Save As” at one point, and was having the same issues as the original project. So, just a “File… New…” away was the answer all along…

I did limit all of my processes to only Encore during the transcode/build process and that certainly helped. It transcoded everything and imported everything just fine.

Any upgrades to stability in CS4? I will be upgrading in just a couple of months anyway, just wondering if I have something to look forward to in that regard 😉

Thanks for your help!

Stephen Rutherford

Graphics Producer: Gale Force Media, CanesVision & Wolfpack TV

stephenr@carolinahurricanes.com

CAROLINA HURRICANES: 2006 STANLEY CUP CHAMPIONS!

[Kiran Babu]

How many button links i can create in en cs3 , I add 170 pages in 1 dvd project and i create button links for 100 pages then “out of memory” error coming , Please give me a solution.

KIRAN