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Activity Forums Apple Final Cut Pro FCPX Crashes Immediately on Start-up

  • FCPX Crashes Immediately on Start-up

    Posted by John Irvine on December 11, 2011 at 7:43 pm

    Hi – I wasn’t expecting to be posting this one, and perhaps this is not the correct forum, but I desperately need help here. I have been working away happily with FCPX on my Quad Xeon Mac Pro, albeit with some issues which have been largely due to my own ignorance, but now I can no longer open the application without it crashing. Here’s what happened last night, as far as I remember:

    I was coming to the end of a long (and successful) editing session and I came to close down the program. I noticed a warning box which said ‘Can’t shut down as background tasks are running’, or words to that effect. So I left it for a while and then noticed that it had become ‘stuck’ at about 94% of its task. So I waited a while longer until I was sure that it had hung up, at which time I forced my computer to shut down. When I restarted and tried to load FCPX again, it immediately crashed giving me a large error log message. I vaguely remember that the software update dialogue box was open before I shut down, but I am not sure of this.

    OK, I have backups on Time Machine, so I’m not concerned about having lost any work. However, I have tried uninstalling FCPX and reinstalling it, but I still get the same result: the program immediately crashes after it has launched. Do I need to perhaps remove other files as well as uninstalling the main app, do you think? Any ideas, guys?

    John Irvine replied 14 years, 5 months ago 2 Members · 2 Replies
  • 2 Replies
  • Bill Davis

    December 11, 2011 at 11:21 pm

    Do a web search for Digital Rebellions “Preference Manager” and use that to trash your FCP-X preferences file.

    This is essentially non-destructive since if the former prefs file is missing, it just auto builds a fresh one and missing some presets is trivial compared to your timeline not functioning.

    That’s the first thing I’d try in a situation like yours.

    “Before speaking out ask yourself whether your words are true, whether they are respectful and whether they are needed in our civil discussions.”-Justice O’Connor

  • John Irvine

    December 12, 2011 at 12:16 am

    Bill, you are my hero! Just when I was thinking ‘Oh no, I’m going to have to reinstall EVERYTHING’, you come up with such a simple and elegant (and free!) solution – thanks so much! John.

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