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  • FCP 7 – white windows

    Posted by Andrew Paul bowser on September 23, 2009 at 5:54 am

    Hey there!

    I have recently updated to FInal Cut Pro 7 and none of my video files are showing up in the viewer or canvas. There is nothing but white in both windows.

    It’s footage from an HVX200, P2 Media.

    I’ve read through some posts here and none of the “fixes” seem to work. I am on a MacBook Pro, my view is not set to “Alpha” and my display is set to millions.

    Any other ideas?

    Thanks.

    -Andrew

    Tim Dring replied 13 years, 8 months ago 11 Members · 22 Replies
  • 22 Replies
  • Rafael Amador

    September 23, 2009 at 6:20 am

    When clips display a white, normally is because QT have not available the necessary codec.
    had you tried to open the files with other application?
    rafael

    http://www.nagavideo.com

  • Andrew Paul bowser

    September 23, 2009 at 7:12 am

    Yeah the files open just fine in Quicktime, just not in FCP 7.

  • Tom Wolsky

    September 23, 2009 at 8:22 am

    Did you trash your prefs? What OS are you using?

    All the best,

    Tom

    Class on Demand DVDs “Complete Training for FCP6,” “Basic Training for FCS2” and “Final Cut Express Made Easy”
    Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 4 Editing Workshop”

  • Tamas Erdosi

    September 23, 2009 at 8:26 am

    – Are you using Snow Leopard or Leopard?
    – Is the codec on the P2 DVCPRO50?
    – Are the screens white when you try other type of footage?

    This white screen does definetely sound like a QT issue with DVCPRO50 codec.Something weird must have happened during the update.Even QT opens your files but FCP don’t I would guess an FCP install problem.I would suggest to remove and clean FCP then reinstall the software.

    Tamas Erdosi
    https://www.tamaserdosi.eu

    Tamas Erdosi / http://www.tamaserdosi.eu

  • Neil Sadwelkar

    September 23, 2009 at 12:38 pm

    If this has happened right after the upgrade, then the upgrade broke some codecs. You may need to reinstall QT.

    ———————————–
    Neil Sadwelkar
    neilsadwelkar.blogspot.com
    twitter: fcpguru
    FCP Editor, Edit systems consultant
    Mumbai India

  • Rafael Amador

    September 23, 2009 at 1:19 pm

    IMHO is nothing related with codecs, otherwise QT wouldn’t play the clips.
    Trashing Preferences and a bit of cleaning (DiskWarrior, Permissions,..).
    Cheers,
    rafael

    http://www.nagavideo.com

  • Andrew Paul bowser

    September 23, 2009 at 2:40 pm

    Trashed all my preferences- and I’m still having the same problem.

    Answers to other questions :

    – Are you using Snow Leopard or Leopard?

    Leopard.

    – Is the codec on the P2 DVCPRO50?

    It is set to DVCPRO HD 720p60.

    – Are the screens white when you try other type of footage?

    I just tried bringing in some mini-DV footage and I have the exact same problem.

    Thoughts?

    -Andrew

  • Edward Randolph

    September 23, 2009 at 3:15 pm

    I have the same problem on my MacBook Pro with FCP 7;
    Canvas and viewer are white or sometimes solarized looking with EX1 footage.
    Does anyone have a fix?

    Edward Randolph

  • Tamas Erdosi

    September 24, 2009 at 8:00 am

    So if it’s always white, it’s not QT itself for sure.I guess, the first thing you have tried to clean and restore FCP preferences.I don’t think it helps it should be some weird problem during FCP upgrade.
    My opinion is still some codec defection within FCP when it wants to connect to QT something doesn’t work to make the video properly.I never experienced it FCP but sevearl times in Avid.If you want to import some unsupported codec into Avid the exact same thing happens.My conclusion is that FCP does not support your video files (in your case nothing) and it should be an internal install issue.If it worked before the upgrade it’s that.

    – Have you tried to reinstall FCP?
    That’s the only thing I can imagine in this case hoping it helps.I suppose you’ve tried everything basic like trash preferences etc.
    If you have another video software installed try to open the same files in that (try Motion first) , as well.If it opens fine it’s definetely FCP if it doesn’t open it’s a more serious issue in OSX file handling.
    If it doesn’t help it could be some software conflict under OSX.If you have other editing, compositing, graphics software installed mainly apple based it could occur but it’s pretty rare though.

    Tamas Erdosi / http://www.tamaserdosi.eu

  • Tom Wolsky

    September 24, 2009 at 8:09 am

    “It is set to DVCPRO HD 720p60”

    Is this what the QuickTime player reports? What are the exact specs in movie info? What are the item properties in FCP? The same?

    Please give exact versions of the OS and QuickTime that you’re running.

    All the best,

    Tom

    Class on Demand DVDs “Complete Training for FCP6,” “Basic Training for FCS2” and “Final Cut Express Made Easy”
    Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 4 Editing Workshop”

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