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  • FCP 7 Playback Corruption

    Posted by Jeremy Neish on July 30, 2009 at 5:32 pm

    We upgraded several of our machines to Final Cut Pro 7 and it went smoothly on all but one machine. On this one machine, all footage looks corrupt when played back in FCP. ProRes appears as white, DVCPRO-HD is all rainbow colored, animation footage is blown out by 3-4 stops. This machine can open any of the footage mentioned in QuickTime Pro and it looks fine.

    The machine is an 8-Core Mac Pro (2008) same as all the other machines. In fact nearly everything is identical between the machines. I’ve uninstalled and re-installed to no avail. Thankfully I cloned the drive to another drive just before the upgrade, and so we can go back to our old FCP 2 install which continues to work fine.

    Any advice?

    Jeremy Garchow replied 16 years, 9 months ago 4 Members · 15 Replies
  • 15 Replies
  • Jeremy Garchow

    July 30, 2009 at 5:35 pm

    DO you have a capture card connected to this machine?

  • Jeremy Neish

    July 30, 2009 at 5:46 pm

    No capture card. Just an off the shelf Mac Pro 8 x 2.8 Ghz with 9GB RAM.

  • Michael Horton

    July 30, 2009 at 6:08 pm

    There is an applecare doc about this. Or similar to what you are experiencing. Installing the ProKit Update 5.0 update might cure it if you have not done that.

    Michael Horton
    lafcpug
    https://www.lafcpug.org

  • Eugene Reynolds

    July 30, 2009 at 6:20 pm

    Perhaps it is the fact that you have 9 gigs ram (rather than the recommended matched pairs) may be what is making this machine act up? I would remove one and see

  • Jeremy Garchow

    July 30, 2009 at 6:26 pm

    If it is a Nehalem processor (basically the new MacPros) the RAM should be in multiples of 3.

    Jeremy

  • Jeremy Garchow

    July 30, 2009 at 6:59 pm

    [Michael Horton] “Installing the ProKit Update 5.0 update might cure it if you have not done that. “

    Huh, I’d be curious if that fixes it:

    https://support.apple.com/downloads/ProKit_5_0

    Jeremy

  • Michael Horton

    July 30, 2009 at 7:27 pm

    I’m always curious why trashing preferences seems to work.

    🙂

    Michael Horton
    lafcpug
    https://www.lafcpug.org

  • Jeremy Neish

    July 30, 2009 at 7:27 pm

    Hrmm…Thanks for all the tips. We installed ProKit 5 and I double checked the RAM config. Turns out there are two 4GB dimms and two 512K dimms. So technically it is in pairs. (Though I admit, I have no recollection of installing 512K dimms in the machine).

    Still getting the same results. Upon further examination, it looks like we get the rainbow image on briefly in ProRes as well anytime we switch tabs (or any initial redraw). But ProRes goes white after that quick initial refresh.

    Still stumped.

  • Jeremy Garchow

    July 30, 2009 at 7:40 pm

    [Jeremy Neish] “(Though I admit, I have no recollection of installing 512K dimms in the machine). “

    Probably came with it.

    [Jeremy Neish] “But ProRes goes white after that quick initial refresh. “

    Did you try removing FCS and then reintalling?

  • Jeremy Neish

    July 30, 2009 at 9:03 pm

    [Jeremy Garchow] “Did you try removing FCS and then reintalling?”

    I did try a remove and reinstall. No help. I’m racking my brain to think of what else could cause this.

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