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FASST Apps Titlestrip vs Production Assistant 2
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Just a side bar here, I filled out my info, did the download, alas, no email. Tried to redo it this morning and got a message that my serial number was (rightly) already used. Tried the customer support link, got a frequently asked questions page. Hmmmmmmm, any recourse here??
Thanks guys -
Lester, just in case, check your spam folder.
My email came in about 2 hrs. after I submitted it.
It was from confirm@sonycreativesoftware.com -
John,
What got my “goat” was the fact I have never seen a company offer a benefit to a select group of people when others are capable of benefiting from the same offer. In other words, my version of Vegas (11) is capable of running Fasst apps just as well as Vegas 12. I could understand if you developed Fasst apps to work only in Vegas 12 or came as part of the initial purchase of Vegas 12; but not afterwards. And if Sony marketing folks think that offering two free apps and 10% discount on other Fasst Apps is enough to get me to upgrade, God they need help. But, I will tell you what caught my interest in upgrading is your statement that Vegas 12 is stable.
I normally upgraded every year. I decided to skip this year because the upgrade to 11 was a nightmare with all its problems and NewBlueFX Titler Pro’s problems. Even to this day, with the latest update, Vegas 11 still continues to crash. I preform one task and save. Perform another task and save….and on and on.
I know that all video editing programs crash. I have friends with MAC’s and they tell me they crash too. I know computer hardware can be the root cause of crashes too; but, I am not editing on any weak system. I don’t mind saving my work, but not after every task I perform. I need confidence the system is stable
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So now that you got my interest in Vegas 12 (more than what Sony marketing ever did), can I trust that I can get some work done in Vegas 12 and not constantly be worried about it crashing? Sony has put another offer out to upgrade for around $139.00.In closing, thank you for responding to my “rant” and for all you do for Sony Vegas users. I know it takes a lot of time to answer questions, but it is appreciated. And I do plan to support Fasst applications even if I don’t get a couple for free apps. ..LOL
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[Timothy McCauley] “In closing, thank you for responding to my “rant” and for all you do for Sony Vegas users. I know it takes a lot of time to answer questions, but it is appreciated. “
Thank you it’s always good to be appreciated. 🙂
[Timothy McCauley] “And I do plan to support Fasst applications even if I don’t get a couple for free apps. ..LOL”
Well I have good news for you. We (VASST) now have our FASST Apps pages up on our own web site and the free offer is open to everyone. Just go to the CinemaLooks Vol.1 and TitleStrips Vol.1 page and add them to your cart and checkout for FREE. We don’t want anyone to feel left out.
~jr
http://www.johnrofrano.com
http://www.vasst.com -
Thanks John and to the staff at VASST. I got my shopping list ready to go. It tried first the two free downloads, but something is haywired on the site or my end. I received the purchase receipts, but no downloads came through. I emailed VASST support. Will deal with it on Monday. Thanks again.
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[Timothy McCauley] “It tried first the two free downloads, but something is haywired on the site or my end. I received the purchase receipts, but no downloads came through.”
You should have gotten links in the email receipt to download the software along with a license key. Check your spam folder. If you send an email to ultimatesupport, I will send you the links.
~jr
http://www.johnrofrano.com
http://www.vasst.com -
Alas, got the downloads, got the invoices, still no license information. I’ve downloaded from FASSEt apps, and the Sony link, filled out relevant info, still no deal. Must be Blacklisted LoL,,,
LesterM
SVP 12
Win7, Intel Core 2 Quad @ 2,50GHz
8Gig,Nvidia GeForce GTX 550 Ti -
That’s odd. Sony should have sent you the license keys. I would check any spam filters or folders to make sure that it’s getting through.
~jr
http://www.johnrofrano.com
http://www.vasst.com -
John, I sent you the email to ultimatesupport for the download link.
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