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Activity Forums Adobe Premiere Pro export crisis in premiere pro CS4! can anyone help?

  • export crisis in premiere pro CS4! can anyone help?

    Posted by Kayleigh Warren on August 16, 2009 at 1:48 pm

    Hi, I was hoping and praying that someone here would know why I have no setting options when I’m trying to export a video from premiere pro CS4. I go to File > Export > Media, the Export Settings window pops up. The export settings are STUCK on low quality and the wrong frame size etc. Very bad. But for some reason the tabs with which to edit these export settings are missing!
    Does anyone have a clue why this might be?

    Kayleigh Warren replied 16 years, 9 months ago 3 Members · 7 Replies
  • 7 Replies
  • Vince Becquiot

    August 16, 2009 at 7:56 pm

    First, what are you trying to export, what do you have on the timeline ?

    First thing to try:

    Go to control panel > Folder Options > View, show hidden files and folders.

    Then navigate to C: Users / {Your user name} / Appdata / Roaming / Adobe / Adobe media Encoder / 4.0 /

    Check the error log and paste here.

    Delete:

    AMEPrefs.xml
    Apppreff.xml

    Then navigate to C: Users / {Your user name} / Appdata / Roaming / Adobe / Premiere / 4.0 /

    Delete (if there):

    AMEPrefs.xml
    Adobe Premiere Pro Prefs

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Kayleigh Warren

    August 16, 2009 at 10:39 pm

    Oh damn it I went through all of the steps you suggested, found all of the files and deleted them and I’m afraid that nothing has changed, here is a screen shot of the export settings window, hopefully it’s uploaded okay, I don’t know.
    Pretty much all of the videos in the timeline are swf. Directly exported from Flash CS4

    Thanks for your help, any other ideas?

  • Vince Becquiot

    August 16, 2009 at 11:58 pm

    I didn’t even know you could import swf, flv yes, but swf?

    Does it happen with other formats?

    If not, I would look for one of those swf converters and then replace the footage in the timeline.

    Vince Becquiot

    Kaptis Studios
    San Francisco – Bay Area

  • Kayleigh Warren

    August 17, 2009 at 2:07 am

    Cheers for your help, I’ll try looking for another solution right now because converting everything will take a long time and I don’t see why this shouldn’t work. This is the first thing I’ve tried to export with cs4. It does let me export but it does not allow me to adjust the export settings at all, so it comes out in really bad quality and odd size, and can’t do anything about it! grrr

  • Fabio Carli

    August 17, 2009 at 6:36 pm

    I have issues with CS4 too but perhaps your problem is only due to scratch disk location and hard disk space. If you are running low in space Premiere will start getting weird. Try to defragment your discs allocate your scratch disc to a diffrent Hard Drive. Good luck — Fabio NYC

  • Kayleigh Warren

    August 18, 2009 at 12:56 am

    Hi, it’s okay now. I think I’m just not use to cs4 yet. Hopefully this won’t crop up in future.
    Thanks for all your help though!

  • Kayleigh Warren

    August 18, 2009 at 1:03 am

    Oh I just wanted it to make it clear that Ididn’t export the swfs directly from Flash. I imported the files initially, in to the project, and then kept re-exporting them from Flash every time I made changes to them, where they’d end up in the same place on the timeline. BIG timesaver!

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