Explorer Not Showing Files Nor Folders

[mark thompson]

Hi,
did you manage to find the Settings file?

View > Windows Layouts > Default Layout ??

Have you got the very latest software? Plenty of free disk space on all relevant drives?

Has you drive layout changed recently?

Is this a new install ?

Was it all ok and then suddenly something happened? if so what was that?

I’ve tried to reproduce the problem but had no luck so far.

mark

[David Kirshner]

Hi Mark,

In response to your questions:

“did you manage to find the Settings file?”

Yes. I tried changing the path and I tried deleting it.

“View > Windows Layouts > Default Layout ??”

Yes. I also tried moving the explorer window around, docking and undocking it in different locations.

“Have you got the very latest software? Plenty of free disk space on all relevant drives?”

Yes. I also tried rolling back to a previous build.

“Has you drive layout changed recently?”

No, it hasn’t.

“Is this a new install ?”

No, it isn’t.

“Was it all ok and then suddenly something happened? if so what was that?”

Yes, except the ‘suddenly’ took place between me using Vegas and then using it again a few weeks later, so it’s hard to pinpoint exactly what I did that may have caused it. It’s possible (if not likely) that the period between it working and not working was the period during which I upgraded to Windows 10, but I suspect that I am not the only person using Windows 10 and Vegas yet there doesn’t seem to be a general uproar about this.

“I’ve tried to reproduce the problem but had no luck so far.”

From my web searches and forum reads I have gathered that this isn’t a common problem. It’s happened to a few other people, none of which has been able to pinpoint the cause. No workable solution has been found on any of the forum threads regarding it, either.

Thanks for your efforts, though. I do appreciate it.

[mark thompson]

Hi David,

One for Sony I think.

Did you try the refresh button on that panel ?

When you did the upgrade, did you let microsoft change your account to a microsoft account? or are you still on a local account?

cheers
mark

[Gary Newlon]

I had that exact problem when I migrated from a HDD to a SSD on my Dell T3500. Explorer worked on all my other Sony software, i.e., Acid, SprectraLayer Pro, but not Vegas…but that instance is probably related to my drive replacement and since you haven’t made any hardware changes then my experience won’t matter. Like you though, I’m just hoping someone finds an answer. Until then I’ve returned to the original HDD. I did install an SSD on my HP mobile workstation with no problems when using Vegas. Interesting!

[David Kirshner]

Hi Mark,

I’m not getting anything on the Sony forums, either.

I can’t recall any requests to change accounts during the upgrade to Windows 10 so as far as I know that hasn’t changed.

In regards to the refresh button on the panel itself, I’ll upload a screen shot for your amusement. This is what I’m looking at:

[David Kirshner]

You’ve returned to your original HDD? That’s dedication!

I love my SSD and given a choice between that and continuing to use Vegas, I’d just start honing my Premiere Pro skills (which I am doing at the moment). I figure that any time lost learning a new program will be made up for not having to watch my computer or programs take forever to start up.

[Witold Jasiewicz]

regedit: \HKEY_CURRENT_USER\Software\Sony Creative Software\Vegas Pro\[Your Vegas version key]
Your version key might be 13.0, 15.0, etc. The key should have subkeys like “DXCache” and (most important) “Metrics”.
1. backup this entire “version” key by exporting it to a .reg file
2. now DELETE this entire key from registry
3. launch Vegas – it will open with default settings and Explorer window will reset to “my computer” as default location, now You can navigate to Your desired location.

4. now close Vegas and IMPORT the .reg file from #1. back to the registry to restore Your other personal settings deleted in #2.

[Adrian Palmer]

Solution: I had deleted files in: C:\Users\green\AppData\Roaming\VEGAS Pro to make space on the computer. This caused files to not show up. I uninstalled AND deleted all files related to Vegas Pro. Files are back in the explorer tab.