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EXFAT formatting of drives for clients – how do I make them truly mac/PC compatible?
I have hd good and bad luck on this, the results have been inconsistent. Client presents me with a brand new sealed 3 Tb MyBook USB drive for me to load up with various finished edits and file outputs and even the raw footage, etc. I use the mac’s disk utility to make this drive in EXFAT, which *should* make it readable both by macs and PC’s. Sixteen hours of file transfer later, I try reading this drive from my mac and from a local office PC and I can see everything is on it. Test payback of an .MOV file works… so I hand this drive off to the client, and I hear nothing for a week. Then the call comes:
“I plugged this into my PC and it says the drive is empty, asks if I want to reformat it.”
Whiskey.
Tango.
Foxtrot.Anybody have some insights? Suggestions? The last time this happened, I reformatted in EXFAT AGAIN a second time, but using a PC instead of the mac. Then hooked it to the mac and file transferred for 16 hours from the mac again… Afterwords, it apparently was readable on PC but I’m not sure this alone is the answer. It would be nice to tell the client to do xyz procedure on their PC to make the drive readable without having to re-do the entire transfer job.