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Activity Forums Sony Cameras Ex3 Cam not recognising any external media/ mxm cards/ hard drive

  • Ex3 Cam not recognising any external media/ mxm cards/ hard drive

    Posted by Minesh Shah on October 24, 2011 at 12:07 am

    For some reason my camera is not picking up my mxm card reader or external hard drive. However it picks up the sxs card it came with. the camera does not even give me an option to format them. It was all working fine until yesterday… any idea what may be happening?

    Marek Bilski replied 14 years, 9 months ago 3 Members · 6 Replies
  • 6 Replies
  • Marek Bilski

    October 24, 2011 at 11:09 am

    Hi Minesh,
    Can you please confirm the firmware version of your EX3 and as well the memory card used and also the type of external hard drive you are using?

    Marek

    MxM Express

  • Minesh Shah

    October 24, 2011 at 1:50 pm

    Hiya… its on firmware 1.10. Its a mxm card. Thats all i know. Belongs to my dad so am completely in the unknown. All i knmow is that it was working the night before. after my dad transferred stuff to the computer it starting getting a restore media error… and now it doesnt even recognise the cards. it picks up on the sxs sony card the camera came with.

  • Mahendra Shah

    October 24, 2011 at 10:32 pm

    Re: Ex3 Cam not recognising any external media/ mxm cards/ hard drive
    by Marek Bilski on Oct 24, 2011 at 12:09:27 pm

    Hi Minesh,
    Can you please confirm the firmware version of your EX3 and as well the memory card used and also the type of external hard drive you are using?

    Marek

    firmware version is 1.15
    sdhc mxm expresscard 34
    Kigston sdhc 32gb class 10 memory card

    mahendra shah

  • Marek Bilski

    October 25, 2011 at 8:32 pm

    It is possible the contacts on the adapter might be contaminated and that’s the reason you can’t see it on the camera. Please check if the adapter works on PC/mac. If it works on your PC, it should work on the camera. It may be just a matter of cleaning the pins on the adapter.

    MxM Express

  • Mahendra Shah

    October 26, 2011 at 12:08 pm

    i have tried new adapters and still no joy

  • Marek Bilski

    October 26, 2011 at 9:15 pm

    Hi Mahendra,

    If that’s the case with no adapters recognised, then something has happened to your USB interface/port. The Sony media utilises PCIe, hence recognition.

    I’m still interested to know what external harddrive was used and how this occurred…

    Marek

    MxM Express

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