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Activity Forums Adobe Premiere Pro error msg: A low-level exception occurred in: colorista II

  • error msg: A low-level exception occurred in: colorista II

    Posted by Christina Rule on October 19, 2015 at 5:34 pm

    I keep getting this error message when trying to use Colorista on a clip:
    A low-level exception occurred in: colorista II. I also can’t seem to see any changes reflect the footage when I am using the plugin and 9 times out of 10 it crashes Premiere.

    Anyone ever had this issue?

    I’m using PP CC 2015 2015.0.2. release
    windows 7 professional
    intel r Xeon (r)
    96GB memory
    64bit

    thanks in advance

    Adam Heise replied 9 years, 11 months ago 3 Members · 3 Replies
  • 3 Replies
  • Steve Brame

    October 19, 2015 at 8:36 pm

    Hopefully you’ve contacted Red Giant. I’ve found their support to be among the best in the industry.

    Asus P6X58D Premium * Core i7 950 * 24GB RAM * nVidia GeForce GTX 770 * Windows 7 Premium 64bit * System Drive – WD Caviar Black 500GB * 2nd Drive(Pagefile, Previews) – WD Velociraptor 10K drive 600GB * Media Drive – 2TB RAID0 (4 – WD Caviar Black 500GB drive) * Matrox MX02 Mini * Adobe CC * QuickTime 7.7.5
    ——————————————-
    “98% of all computer issues can be solved by simply pressing ‘F1’.”
    Steve Brame
    creative illusions Productions

  • Christina Rule

    October 19, 2015 at 10:22 pm

    I have still waiting to hear back. I was hoping someone else may be able to shed some light in the meantime.

    http://www.christinarule.com

  • Adam Heise

    June 22, 2016 at 7:28 am

    I’m having the same problem with Colorista III. Have you had any luck? I can’t seem to be able to use the effect twice on the same clip either. The second instance of the colorista effect doesn’t seem to work properly with the keyer.

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