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Error message on start-up — should I worry?
I have a new HP 8200xw, and am using it for Premiere Pro.
Every third or so start-up, PPro won’t load, and I get the following message:
ASL Message Window: Adobe PremierePro.exe Application Error
The instruction at “0x0a9ac91” referenced memory at “0x00000000”. The memory could not be “written”. Click on OK to terminate the program.Is this something that other PPro users have seen, or is there something wrong with my new, under-warranty computer?
— BC
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3 Replies
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Sounds like a problem with your hardware. Have you tested your memory?
Steven
Adobe Premiere Pro 1.5.1 / After Effects 6.5 Pro https://www.stevengotz.com
Learning Adobe Premiere Pro 1.5 https://www.lynda.com
Contributing Writer, PeachPit Press, Visual QuickPro Guide, Premiere Pro 1.5 -
[Steven L. Gotz] “Have you tested your memory?”
No. What do you recommend for testing. PPro is the only program which has shown a problem, though.
— Bob
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https://www.memtest.org/ – Give this a try.
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